• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Kate Support
  • Private: No
  • Open Date: 25.03.14, 22:11
  • Opened by: Matthew
  • Closed by: Alex
  • Closed on: 05.05.14, 13:41
  • Reason: No answer from a customer

Ticket #3676 - Attributes Not Working / Combination Not Available

Hello;

I am having a big problem with the update in that all my products with attributes are not working. It says “THIS COMBINATION DOES NOT EXIST FOR THIS PRODUCT. PLEASE SELECT ANOTHER COMBINATION.” I think a few people have had this same problem. Please help me with a fix ASAP.

Thanks

Comments

Kate Support 26 Mar 2014, 12:53

Hello Matthew,
Please check the issue in the default Prestashop theme.

Regards

victor 01 Apr 2014, 12:48

Hello,

i also have this problem. Kate, what do you mean by checking that issue in default prestashop theme ?. On their theme there’s not an issue regarding combinations.

Thank you

Kate Support 01 Apr 2014, 13:03

Hello Victor,
we have already found the solution for this bug. You can read it here http://docs.promokit.eu/doku.php/alysum:alysum3.0_fixes#this_combination_does_not_exist_for_this_product

Regards