- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Alex
Kate Support
- Private: No
- Open Date: 23.04.14, 02:30
- Opened by: salman patel
- Closed by: Marek
- Closed on: 17.05.14, 11:22
- Reason: Fixed
Ticket #4397 - Just bought theme, but does anything even work?!
Hi there,
this is very urgent.
Ive just bought this script and when uploading, it’s crazy as hell.
Nothing works properly? Please assist..
Comments
not possible to install the theme using the theme installer, nothing happends. And that you’ve checked all requirements so it’s not anything wrong in a config. Then you tried uploading it over ftp, adding the folder manually to the themes folder. It worked but the webpage displayed as crap, and you then installed all the modules one by one, and still it looks crap. How do you install this? (1.6.0.6 & 3.0.8)
My DEV says this too
Hi. In most cases the installation goes ok. Maybe you have some specific server configuration or something else. Please fill the fields of access to the back-office and FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.
Okay, I’ve filled in my information about the site now. It’s right now just running a clean install of PrestaShop 1.6.0.6 (Latest version as of today). Please log in and try to install the theme because it didn’t work when I tried before. Thank you for helping us and for a fast reply.
Hi. Installed with the ftp variant of the “Import\Export theme” module. http://docs.promokit.eu/doku.php/prestashophelp:filelimit#or_easier_way
Best wishes.