• Closed by: Alex
  • Closed on: 07.08.14, 18:07
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #5429 - minic slider don't work on PS 1.6.0.8/Alysum 3.2

Hi !

I removed the original minic slider slides, then added mine (2 images with the heaviest was 110 KB), then I updated the changes.
On my website, the original slides have gone well, but the minic slider now shows an empty space with an hourglass.

Do you have a solution for this problem?

Best regards

Comments

Kate Support 11 Jul 2014, 13:04

Hello,
Please try to reset the module

Eric CHEVRON 11 Jul 2014, 14:04

Hi !

Thanks for your answer.

I reset the module, and put my photos, it did not help.
I uninstalled and reinstalled the module, it still does not work. In addition, I just noticed that the live edit of PS did not work (unable to select modules, icons invisible, etc..).

How can I do? (if necessary, access to data is active BO)

Thanks you.

Kate Support 11 Jul 2014, 19:41

Hi,
I just noticed that the live edit of PS did not work (unable to select modules, icons invisible, etc..). Do you mean Theme Configurator module by Prestashop? Please show the issue with the screenshots.

Right now I see that you switched to default PS theme. I will be able to check the minic slider when you switch back to Alysum theme