• Closed by: Alex
  • Closed on: 07.08.14, 18:13
  • Reason: No answer from a customer

Ticket #5483 - Alysum Install 1.6.0.8

Yesterday I bought Alysum theme for my site, I could not install it. I followed the directions: “Import/Export theme” module from here https://www.dropbox.com/sh/yd3oyxtt0013va2/AAAcZfV1yiJhyBR1yf_AbSrxa Then install Alysum using this module. We recommend you to do both automatic and manual installations. Here is the guide http://docs.promokit.eu/doku.php/alysum:alysuminstall#alysum_theme_installation

Appears to be loading but then refreshes and the theme does not appear. I get no notification it is successful. I have the 1.6.0.8 prestashop version.

Comments

Marek 22 Jul 2014, 09:21

Hello Sofia.
I need an access to your back office to help you. Please fill necessary details in your profile: http://support.promokit.eu/index.php?do=myprofile