• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Alex
  • Private: No
  • Open Date: 22.07.14, 16:24
  • Opened by: Ebenezer
  • Closed by: Alex
  • Closed on: 06.10.14, 12:00
  • Reason: Closed
  • Comment: Glad to help!

Ticket #5495 - Flex Menu, Isotope Filter & Other Asylum theme problems

Hello,
I wanted to ask if I was updating theme frome 3.1 to 3.2, will I need to re-install the modules? Also what is the difference between 3.1 and 3.2. Also can I delete the old asylum theme in the back office?

2) My flex menu works well on desktop but on mobile, i can’t scroll down to see other parts of the menu and even the site.

3) The isotope filter doesnt work well on my site. I disabled it because of that. It doesn’t change products even when there are new products on the site and when I add products manually, it shows two empty boxes with no price.

4) I added a new module to put ads called “Easy Ads”. it is supposed to show 3 on a row/line and it doesn’t because the first ad isn’t aligning to the left side of the website.

I would really appreciate your help; Thanks

Comments

Ebenezer 22 Jul 2014, 17:43

I forgot to add one more thing;
5) On the categories and subcategories page, whenever i click on show all at the bottom, it doesn’t show all the products on the screen

Kate Support 22 Jul 2014, 21:48

Hello Ebenezer,
if I was updating theme frome 3.1 to 3.2, will I need to re-install the modules No need for that.
what is the difference between 3.1 and 3.2. In Alysum 3.2 only some small bugs were fixed.
Also can I delete the old asylum theme in the back office? Yes, you can.

If you use PS 1.6.0.8 then check if “Move JavaScript to the end” feature is enabled in Advanced Parameters > Performance.

If you use PS 1.6.0.6 then disable “Smart cache for JavaScript” feature in Advanced Parameters > Performance.

Ebenezer 23 Jul 2014, 13:34

I have “Smart cache for Javascript” disabled already. You haven’t answered questtions 2 to 5. I’m awaiting your reply please. Thanks

Alex 23 Jul 2014, 20:05

Hi.
2) Flex. Please DELETE your Flex version and try this one https://www.dropbox.com/s/qeepfxxcgb9j3cr/pk_flexmenu.zip
Unfortunately it will delete all your menu items so you should add it again.
3) DELETE your Isotop and install the latest https://www.dropbox.com/s/gfsw2dfti6q2np9/pk_isotopeSort.zip

4) Here is the fix.
Add this css code to the Theme Settings>Custom CSS

#page #center_column {
   width: auto;
   float: inherit; 
}
#easyads_displayHome{margin-top: 30px;}
#easyads_displayHome li {
	list-style:none;
	display:inline-block;
	width: 24%;
}
#easyads_displayHome li img {
    height: auto;
    width: 230px;
}

5) I’ve checked in the category Women and it works fine in my Chrome browser. What the browser you use? Please check the issue in another PC

Ebenezer 24 Jul 2014, 02:45

hey, thanks for the reply. I use chrome as well

4) it worked but then on the categories and subcategories page, its aligning all the items to the left and pushinh the left column below.

5)if you go to Women > Dresses for example, it shows 1-31 of 31 items at the bottom but there are only 12 items on the page.

Ebenezer 24 Jul 2014, 13:39

Also, I have installed the new isotope filter, is there a way i can disable one or two of the tabs (featured, special). Also when I add manually, it still shows a product with no name, pic, and no price. for example if i add 5 products, it adds to empty products that do not exist on the site, how van that be fixed

Kate Support 24 Jul 2014, 13:43

Hello.
4) Fixed.
5) You have 31 product in category Dresses and have settings to show 12 products per page
http://c2n.me/iABvax
http://c2n.me/iAByEn
So everytins works as it should

Regards

Ebenezer 24 Jul 2014, 13:49

this is what it looks like on my browser. I attached the picture

After you click on show all, it shows only 12 on the page and still says 1-31 of 31

Alex 24 Jul 2014, 16:35

5) Please clean the browser cache and check the issue in another PC. Checked in 2 PC everything works ok. Show all 31 products.
6) Isotop. I will check and write you back

Marek 25 Jul 2014, 09:55

Hello Ebenezer.
As I can see you have 2 products in the settings of isotope. That means that you will have total 6 products (2 new + 2 featured + 2 special)

Alex 25 Jul 2014, 12:44

Isotop manual products adding fixed.


Also I see 3rd party module “Easy Ads” looks bad in portable devices http://clip2net.com/s/iB09ki
If you need my help to fix it write me back. After that I will look deeper to the code and tell you the price for the fix. I think it will cost about 15-20 euro.

Ebenezer 25 Jul 2014, 16:00

Don’t mind paying for the fix. let me know how much it will cost. Also on isotope, can i disable the nanyone of the “new” or “featured” or “special” tab?

Alex 26 Jul 2014, 10:24

Isotop hide TABS

div#isotopeSort ul.filter.option-set > li:nth-child(2) {display: none;}  /* hide second tab */
div#isotopeSort ul.filter.option-set > li:nth-child(2) {display: none;}  /* hide third tab */

and so on


Regarding the fix for “Easy Ads” will write you on Monday.

Alex 28 Jul 2014, 17:31

Hi. It costs 15 euro. You can pay here http://promokit.eu/themes/custom-package/ and I will fix it ASAP.

Ebenezer 30 Jul 2014, 17:56

ok, no problem…I can send it via paypal

Alex 31 Jul 2014, 07:50
Alex 07 Aug 2014, 07:15

Hi. Do you still need my help with that?
Or I can close the ticket?

Ebenezer 07 Aug 2014, 14:55

I’m still interested, don’t close it yet. I have been sick for a little, will pay for it by tomorrow latest. Thanks

Alex 07 Aug 2014, 16:45

From tomorrow I’m on a little vacation about 1 week. So I can do this modification today or within 1 week.

Get well soon.

Ebenezer 07 Aug 2014, 17:41

Will wait till you are back, will pay before you come back.

Alex 18 Aug 2014, 12:50

Hi. I’m already here, so if you need my help just write me back.

Best wishes.

Ebenezer 18 Aug 2014, 16:33

alright, I tried to pay but i didn’t see where to pay with paypal

Alex 19 Aug 2014, 16:47

Hi. On the last payment step when you press “Place order” http://c2n.me/iLiRxz
you will see the PayPal method

Ebenezer 20 Aug 2014, 18:12

I have paid for the modifications. The server for the site is under maintenance at the moment. I will let you know when it is back up. Thanks

Alex 21 Aug 2014, 10:38

Thank you for the payment.
Fill the right access to the site in your profile and I will make this modification for you.

Ebenezer 28 Aug 2014, 12:07

I have paid for the modifications. The server for the site is under maintenance at the moment. I will let you know when it is back up. Thanks

Ebenezer 28 Aug 2014, 12:08

Hello,
You can make the modifications for the site now. The website is working fine now.

Alex 28 Aug 2014, 16:45

Hello. Made the modification and added the code to the end of the Theme Settings>Custom CSS

Best wishes