• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Alex
    Marek
  • Private: No
  • Open Date: 05.08.14, 15:42
  • Opened by: Richi
  • Closed by: Marek
  • Closed on: 27.09.14, 14:41
  • Reason: Fixed
  • Comment: Glad to help!

Ticket #5603 - Issues with "Specific prices" and your theme

Other problem and urgent:

If we use “Specific prices” on a product , then with Alysum template can´t buy however if we use default template is working.
https://www.dropbox.com/s/xmi3w0xnjd0t1ch/captura_fallo_preciosConfiguracion.jpg

The product is id_product=230

Please, I need know how is fixed (changes) because I have other version production and I will have to repeat

Regards,

Comments

Alex 05 Aug 2014, 16:44

Hi. Please check the FTP settings and change the destination directory. Because I can’t enter there. I see

Response:	421 Home directory not available - aborting
Error:	Could not connect to server
Alex 05 Aug 2014, 16:49

You have this error http://c2n.me/iFMAig
Make sure that you have there the latest alysum 3.2 file
/themes/alysum/js/tools.js

Richi 05 Aug 2014, 18:58

Yes, I have used file alysum-v.3.2.zip

Please, Try you to access FTP?

Alex 05 Aug 2014, 19:47

The FTP now is working but this is not right site version. Any changes that I make in the FTP not applying to the site.

Please locate in FTP the right site version.

Richi 05 Aug 2014, 21:14

Yes, try now. Sorry

Alex 05 Aug 2014, 22:06

Strange bug.

Please check the issue with the default PS theme Back-office>Preferences>Themes (when switch between themes uncheck all the checkboxes https://www.dropbox.com/s/5hddhvi0ax7sbef/theme-switch2.png )

Richi 06 Aug 2014, 09:27

Sorry, I don´t understand . I checked default PS theme (default-bootstrap version 1.0) following your intrucctions but it work. I can buy this product if I used default-bootstrap theme however I can´t with Alysum theme

But only I choose the template default-boostrap without any changes also works correctly

Alex 06 Aug 2014, 16:05

Hi.
Here is the problem http://clip2net.com/s/iGfapW
Made some modification in tools.js and now it should work but on the site I don’t see file js changes. I suppose this is some hosting or other file cache.
Need to wait for tools.js changing. I think about 12 hours. After that check the issue and write me back please.

Richi 06 Aug 2014, 19:24

Doesn´t show numbers
https://www.dropbox.com/s/thhp5jc5demasmp/captura_fallo_preciosEspecificos.jpg

Also if product is out stock when you want buy then doesn´t show a warning

Alex 07 Aug 2014, 07:39

Still don’t see changes in tools.js
Do you use some cache for your site? Maybe CDN service or something like that?


Doesn´t show numbers
https://www.dropbox.com/s/thhp5jc5demasmp/captura_fallo_preciosEspecificos.jpg
Please give me the link to this product.

Richi 08 Aug 2014, 21:28

I haven´t CDN service or similiar

URL product : http://www.atumaneramanualidades.com/ pruebas_16/ index.php?id_product=230&controller=product

Marek 09 Aug 2014, 08:29

Hello Richi.
Your shop is unavailable for me. Here is what I see http://awesomescreenshot.com/0c83aaxm18

Richi 09 Aug 2014, 10:36

Please, try refresh your browser Ctrl + F5

Our hosting said “this problem with IP, you must clear buffer of browser”

Marek 11 Aug 2014, 09:34

Hello Richi.
I’m not sure your shop http://www.atumaneramanualidades.com/tienda/ is located on the server from details in your profile. Because I don’t see any changes in the shop after editing files on the server.

Richi 11 Aug 2014, 09:47

Hi,

I don´t understand because “http://www.atumaneramanualidades .com/tienda/” is shop of production but in my profile is shop for developer

Profile is “http://www.atumaneramanualidades .com/pruebas_16/admin123/” and since we started with the changes

Marek 11 Aug 2014, 09:56

Ok, where you want to fix the issue?

Richi 11 Aug 2014, 10:21

Of course, I want fix in production but I don´t want break anything or stop production then we want know what are the changes in developer “pruebas_16” so we replicate them. Understand?

Or Do you want do it in production “/tienda/”?

Marek 11 Aug 2014, 10:36

Here the issue is fixed: http://www.atumaneramanualidades.com/pruebas_16/index.php?id_product=1436&controller=product

fixed file is here: /themes/alysum/js/tools.js

Marek 17 Aug 2014, 10:33

Hello Richi.
Seems some file was missed. Please check it out now.

Richi 18 Aug 2014, 10:22

Don´t work buy a item . Dont´work “add to cart” http://www.atumaneramanualidades .com/pruebas_16/index.php?id_product=1436&controller=product
http://www.atumaneramanualidades .com/pruebas_16/index.php?id_product=230&controller=product

When this is fixed then What files I must make changes in production, only tools.js?

Marek 18 Aug 2014, 17:45

Please check it out now.

Richi 18 Aug 2014, 18:25

In directory /pruebas_16/ is correct “add to cart” but it not show message if it isn´t enough stock

For example, in other version like http://www.atumaneramanualidades . com/pruebas_1608/index.php?id_product=230&controller=product
https://www.dropbox.com/s/j7d8bltn6jzi36a/captura_fallo_stock_suficiente.jpg

Marek 18 Aug 2014, 19:20

Now it should work

Richi 19 Aug 2014, 10:36

Yes, now I think is correct.

Only changes are in tools.js ?

Regards,

Marek 19 Aug 2014, 10:38

Hello. no, in the product.tpl only

Richi 22 Aug 2014, 19:44

Doesn´t work …. changed product.tpl

It´s update profile with access to production version

I don’t want add url of production version … Please, I can make it with info of access

URLs examples:
/index.php?id_product=230&controller=product
/index.php?id_product=1436&controller=product

Marek 25 Aug 2014, 09:16

Ok, in this case try to update tools.js file as well.

Richi 27 Aug 2014, 20:50

In version of test (www. atumaneramanualidades .com/pruebas_16/ ) hasn´t tools.js . There is tools2.js :-/

Please, Can you write to my email? . I can´t be doing changes information of versions in “profile” , because only shows one and we have two: One with yours fixed and other is version of production

Marek 28 Aug 2014, 09:18

Hello Richi.
Give me an access to your server where to fix the issue.

Richi 28 Aug 2014, 09:27

In “profile” is the access.

Marek 28 Aug 2014, 09:32

But I already make that fix there.

Richi 28 Aug 2014, 10:12

You already made the fix in production? … Previous the profile had the developer version (yours fixes) and then I will must make the changes in production version. But I can´t do it or doesn´t work. Then I have updated profile with data of access for production version

In the profile form only I can add one version and I would put two: version of developer (yours fixes) and version production

Marek 28 Aug 2014, 17:40

I can’t understand where is the problem, because for example here all works fine http://www.atumaneramanualidades.com/pruebas_16/index.php?id_product=230&controller=product

Richi 28 Aug 2014, 18:59

/pruebas_16/ = developer version
/tienda/ = production version

Not work on production version and this is the target … you see?
http://www. atumaneramanualidades. com/tienda/index.php?id_product=230&controller=product

Regards,

Marek 29 Aug 2014, 09:55

Ok, I just open the link http://www.atumaneramanualidades.com/tienda/bases-de-glicerina-y-colorantes/230-base-de-glicerina-cristal-stephenson.html

and as you can see on this screenshot: https://www.dropbox.com/s/whd04q6xyrglggv/Screenshot%202014-08-29%2010.53.11.png?dl=0 - “add to cart” works fine and the price is showing
Maybe I missed something, but I don’t understand what to fix

Richi 29 Aug 2014, 10:49

For example, you try to buy 100 units … it shows message “isn´t enough stock”?

Marek 29 Aug 2014, 16:48

Try to copy the file blockcart.js
from the folder “themes/default-bootstrap/js/modules/blockcart” to the folder “themes/alysum/js/modules/blockcart”