- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Alex
Marek
- Private: No
- Open Date: 05.08.14, 15:42
- Opened by: Richi
- Closed by: Marek
- Closed on: 27.09.14, 14:41
- Reason: Fixed
- Comment: Glad to help!
Ticket #5603 - Issues with "Specific prices" and your theme
Other problem and urgent:
If we use “Specific prices” on a product , then with Alysum template can´t buy however if we use default template is working.
https://www.dropbox.com/s/xmi3w0xnjd0t1ch/captura_fallo_preciosConfiguracion.jpg
The product is id_product=230
Please, I need know how is fixed (changes) because I have other version production and I will have to repeat
Regards,
Comments
Hi. Please check the FTP settings and change the destination directory. Because I can’t enter there. I see
You have this error http://c2n.me/iFMAig
Make sure that you have there the latest alysum 3.2 file
/themes/alysum/js/tools.js
Yes, I have used file alysum-v.3.2.zip
Please, Try you to access FTP?
The FTP now is working but this is not right site version. Any changes that I make in the FTP not applying to the site.
Please locate in FTP the right site version.
Yes, try now. Sorry
Strange bug.
Please check the issue with the default PS theme Back-office>Preferences>Themes (when switch between themes uncheck all the checkboxes https://www.dropbox.com/s/5hddhvi0ax7sbef/theme-switch2.png )
Sorry, I don´t understand . I checked default PS theme (default-bootstrap version 1.0) following your intrucctions but it work. I can buy this product if I used default-bootstrap theme however I can´t with Alysum theme
But only I choose the template default-boostrap without any changes also works correctly
Hi.
Here is the problem http://clip2net.com/s/iGfapW
Made some modification in tools.js and now it should work but on the site I don’t see file js changes. I suppose this is some hosting or other file cache.
Need to wait for tools.js changing. I think about 12 hours. After that check the issue and write me back please.
Doesn´t show numbers
https://www.dropbox.com/s/thhp5jc5demasmp/captura_fallo_preciosEspecificos.jpg
Also if product is out stock when you want buy then doesn´t show a warning
Still don’t see changes in tools.js
Do you use some cache for your site? Maybe CDN service or something like that?
Doesn´t show numbers
https://www.dropbox.com/s/thhp5jc5demasmp/captura_fallo_preciosEspecificos.jpg Please give me the link to this product.
I haven´t CDN service or similiar
URL product : http://www.atumaneramanualidades.com/ pruebas_16/ index.php?id_product=230&controller=product
Hello Richi.
Your shop is unavailable for me. Here is what I see http://awesomescreenshot.com/0c83aaxm18
Please, try refresh your browser Ctrl + F5
Our hosting said “this problem with IP, you must clear buffer of browser”
Hello Richi.
I’m not sure your shop http://www.atumaneramanualidades.com/tienda/ is located on the server from details in your profile. Because I don’t see any changes in the shop after editing files on the server.
Hi,
I don´t understand because “http://www.atumaneramanualidades .com/tienda/” is shop of production but in my profile is shop for developer
Profile is “http://www.atumaneramanualidades .com/pruebas_16/admin123/” and since we started with the changes
Ok, where you want to fix the issue?
Of course, I want fix in production but I don´t want break anything or stop production then we want know what are the changes in developer “pruebas_16” so we replicate them. Understand?
Or Do you want do it in production “/tienda/”?
Here the issue is fixed: http://www.atumaneramanualidades.com/pruebas_16/index.php?id_product=1436&controller=product
fixed file is here: /themes/alysum/js/tools.js
The issue isn´t fixed: http://www.atumaneramanualidades.com/pruebas_16/index.php?id_product=1436&controller=product
And you can check it https://www.dropbox.com/s/uenx79ljrl1yfof/captura_fallo_preciosEspecificos_2.jpg
This issue already I have said on 7th August
Doesn´t show numbers
https://www.dropbox.com/s/thhp5jc5demasmp/captura_fallo_preciosEspecificos.jpg
Regards
Hello Richi.
Seems some file was missed. Please check it out now.
Don´t work buy a item . Dont´work “add to cart” http://www.atumaneramanualidades .com/pruebas_16/index.php?id_product=1436&controller=product
http://www.atumaneramanualidades .com/pruebas_16/index.php?id_product=230&controller=product
When this is fixed then What files I must make changes in production, only tools.js?
Please check it out now.
In directory /pruebas_16/ is correct “add to cart” but it not show message if it isn´t enough stock
For example, in other version like http://www.atumaneramanualidades . com/pruebas_1608/index.php?id_product=230&controller=product
https://www.dropbox.com/s/j7d8bltn6jzi36a/captura_fallo_stock_suficiente.jpg
Now it should work
Yes, now I think is correct.
Only changes are in tools.js ?
Regards,
Hello. no, in the product.tpl only
Doesn´t work …. changed product.tpl
It´s update profile with access to production version
I don’t want add url of production version … Please, I can make it with info of access
URLs examples:
/index.php?id_product=230&controller=product
/index.php?id_product=1436&controller=product
Ok, in this case try to update tools.js file as well.
In version of test (www. atumaneramanualidades .com/pruebas_16/ ) hasn´t tools.js . There is tools2.js
Please, Can you write to my email? . I can´t be doing changes information of versions in “profile” , because only shows one and we have two: One with yours fixed and other is version of production
Hello Richi.
Give me an access to your server where to fix the issue.
In “profile” is the access.
But I already make that fix there.
You already made the fix in production? … Previous the profile had the developer version (yours fixes) and then I will must make the changes in production version. But I can´t do it or doesn´t work. Then I have updated profile with data of access for production version
In the profile form only I can add one version and I would put two: version of developer (yours fixes) and version production
I can’t understand where is the problem, because for example here all works fine http://www.atumaneramanualidades.com/pruebas_16/index.php?id_product=230&controller=product
/pruebas_16/ = developer version
/tienda/ = production version
Not work on production version and this is the target … you see?
http://www. atumaneramanualidades. com/tienda/index.php?id_product=230&controller=product
Regards,
Ok, I just open the link http://www.atumaneramanualidades.com/tienda/bases-de-glicerina-y-colorantes/230-base-de-glicerina-cristal-stephenson.html
and as you can see on this screenshot: https://www.dropbox.com/s/whd04q6xyrglggv/Screenshot%202014-08-29%2010.53.11.png?dl=0 - “add to cart” works fine and the price is showing
Maybe I missed something, but I don’t understand what to fix
For example, you try to buy 100 units … it shows message “isn´t enough stock”?
Try to copy the file blockcart.js
from the folder “themes/default-bootstrap/js/modules/blockcart” to the folder “themes/alysum/js/modules/blockcart”