- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Kate Support
- Private: No
- Open Date: 11.08.14, 03:29
- Opened by: ken henderson
- Closed by: Alex
- Closed on: 16.09.14, 21:34
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #5635 - Upgrade Fail
I upgraded and did not follow the proper steps and have no backup… I know rookie move. What can I do to restore the site? I have alot of products added and cannot start over from scratch please advise. This is the error message I am getting now
Fatal error: Cannot redeclare get_fonts() (previously declared in /home/phd2011/public_html/1/modules/themesettings/fontlist.php:4) in /home/phd2011/public_html/1/modules/alysumthemesettings/fontlist.php on line 558
Comments
BTW, here is the link toe site https://perfecthairdays.com/1/7919
Hello.
As I can see the error, you just need to uninstall old version of theme_settings module.
I get the same error when I try to access the admin as well so What files/folders should I get erase in order to make it correct?
Please fill details to access to your back office in your profile http://support.promokit.eu/index.php?do=myprofile
I have updated credentials in system
Hi Any update on how to fix? Thank you so much..
Sorry for the delay.
I’m working on that right now
I have make your shop working, now you need to configure it as you like.
Here is the link to Alysum documentation http://alysum.promokit.eu/documentation/
THank YOu Marek!!! I appreciate your help, I am now seeing these erorrs on the bottom of screen… any idea on how to fix?
Thank you
Notice: Undefined index: counter in /home/phd2011/public_html/1/cache/smarty/compile/4d/e0/9b/4de09b6fac5583050ac1734b66a3a71a981c6cb0.file.sharing.tpl.php on line 30
Notice: Trying to get property of non-object in /home/phd2011/public_html/1/cache/smarty/compile/4d/e0/9b/4de09b6fac5583050ac1734b66a3a71a981c6cb0.file.sharing.tpl.php on line 30
Should be fixed now
Hi in the customer profile the States dropdown is not populating and zipcode is missing,
I am getting an intermittent error related to the facebook module… please advise
Hello,
in the customer profile the States dropdown is not populating and zipcode is missing Where exactly? I see both fields present in my account http://c2n.me/iKSRuo
I am getting an intermittent error related to the facebook module… The parameter “allow_url_fopen” in your php.ini file should be set to “1″ or “true” (if you don’t know how to do that apply to your hoster)
I also disabled Social Login module by LoginRadius in your BO because it was giving an error that prevented from creating a new account on your site. If you don’t plan to use this module do not enable it.
Regards