• Closed by: Alex
  • Closed on: 06.10.14, 12:06
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #5653 - Menu , Email, Isotope Sort and some more

After the clean install everything started to work fine but i´m having some problems i cannot find how to fix.

1.- Problem with e-mail. First i though it could be some problem with translation. But it does the same on original versions. The footer doesn´t work´s, neither contact information is show nor social icons or right image. Just making a new account you´ll see. And will have to add this account to Profesional user´s group to be able to see rest of problems couse is the only group able to see categories and products.


2.- The menu , on low resolutions don´t work fine, you can see on atachet screenshot. Same problem with header (where are My favourites, My account , etc), i do atached a screenshot of your demo where it dosnn´t happen.


3.- Isotope Sort. I´ve configure it to Manually add products to the homepage, but it does what it want to. By one hand, it keeps showing New, Specials, Featured buttoms. (Which are the diference between featured and specials and how do i configure it, i know that featured is home category, but which are specials ?) . By other hand, when configuring isotope sort manually , i choose a category, but i canoot see all the products on that category to be able to chose wich one i want to use.


4.- Quick View. No one of your demos has it activated, when i open on quick view some of my products it´s show on a bigger screem that it should. Image atached.


5.- Theme colors. How do i change some theme colors ? I´ve tried with these steps http://docs.promokit.eu/doku.php/alysum:wholesitechanges , some thing are fine , but for example , when i change the color on My favourits, etc, it lost it´s transparency as you can see here shop.santomar.com (i keep with that version for testing some things couse i´ll work later with multishop)


6.- Now it´s disabled, but on the other shop will be show, if i do activate payment logos on footer it´s are show over the slogan on slow resolution.


Hope you can help me as you have always done.

As soon as email problem are solve and all check it´s ill send you the translations, and modules translations too so you have it for new versions.

Thanks

Comments

Alfonso L Arenas 14 Aug 2014, 18:31

I found other couple errors.

When displaying products by list , if it have a reduced price it´s not showing fine. Screenshot atached.

When i´m on a subcategory left colum options arent show.

Marek 15 Aug 2014, 10:47

Hello Alfonso.
First two issues are solved.
3. Featured products it’s a products from the home category (you can define them as you like). Special products it’s a products with discount. Try now to choose product from categories in the isotope settings. I have fixed css styles.
4. Give me a link to page where you have “quick view” button
5. to save transparent, you need to define color in “rgba” format like this: background: rgba(225,115,101, 0.9); where last value is an opacity.
6. I need to see the issue.
and last issue, I need direct links as well.

Alfonso L Arenas 18 Aug 2014, 17:27

Now your user can see products and categories.

To see error 4 , and problem on subcategories can do it on any subcategory.

Quick View can be done frome home or any subcategory.

How did you fix e-mail and menu errors ??

Thanks

Marek 19 Aug 2014, 09:54

Hello Alfonso.
- Menu on small screens is fixed.
- I have create testing order to check emails, and it works fine.
- Regarding the quick view issue, have you checked how it works in default prestashop theme?

Alfonso L Arenas 20 Aug 2014, 18:05

Hello , thanks again for being as fast answering.

Menu and email, i´d like to know how it was fixed to know if it was something i did wrong. I´d like to know how to change on email´s the bottom right image, know it shows Alysum Online Shop, and i do not find where to change it on administration.

About quick view, on default prestashop works prety good, image atached, and another preview of another client i´m working with.

After the first post o posted a comment, that i keep having those problems, price show on list and left colum on subcategories. Can see the pics atached on that answer or right here http://profesional.santomar.es/15-billeteros-mujer-oferta

Marek 21 Aug 2014, 08:57

Hello Alfonso.
- Emais. I just cleared cache and it start to work.
- Menu. I have add following css:

@media (max-width: 979px) and (min-width: 728px)
  #page .flexmenu > ul > li a {
    font-size: 14px !important;
  }
}

Quick view. should have static height 400px. Please check it out.

Alfonso L Arenas 24 Aug 2014, 19:32

Ok , i´ll check about quickview

About left colum on subcategories ?? It disapear on subcategories but works fine on parent categorie and i do not find anything.

Marek 25 Aug 2014, 09:13

I suppose you just need to enable some modules in the left column. I just enabled “column slider” and it appears there.

Alfonso L Arenas 25 Aug 2014, 19:32

It was activated , after a reset/resinstall of the module it has started working.

O email , where do i configure on prestashop the buttom right ?

image atached, where now it show Alysum Online Shop

Marek 26 Aug 2014, 08:38

Hello Alfonso.
You can configure footer in the html files here “themes/alysum/mails/en/”

Alfonso L Arenas 27 Aug 2014, 18:46

Another problem with menu.

I´ve add a new category on menu , but it has jump a line , image atached.

With image zoom , also being configure it square and regenerated thumbnail it´s not showing square and make a litle distorts on image; image atached.

Kate Support 28 Aug 2014, 11:37

Hello,
1) Here’s information how to decrease space between menu items http://docs.promokit.eu/doku.php/alysum:flexmenu#change_menu_items_color_font_size_space_between_the_items

2) I cannot access product page on your site to check the issue http://c2n.me/iOpj11

Alfonso L Arenas 28 Aug 2014, 16:09

Categories are only abaible for Profesional users, you have that account marek@promokit.eu created on Profesional Group. If you need another one, just created it and i´ll asign it to the group.

About the menu , why do i´ve to modificated css with only 5 categories when your demo is working with 7 ??

I though it should work fine like other “super menu” does.

Kate Support 28 Aug 2014, 16:46

Hi,
I have created a new test account test@promokit.eu, please assign it.
I also cannot enter your BO, the access in profile is incorrect.

About the menu , why do i´ve to modificated css with only 5 categories when your demo is working with 7 ?? It’s not about the number of menu items but about their length. In demo we have 7 short names. You have 5 long, some of them even contain 2 words. Your items are too big for the menu width, so you need to decrease the space between them or decrease the font a bit to make them all fit.

Alfonso L Arenas 28 Aug 2014, 17:39

ok , i´ll check it out.

You have the account activated and i´ve updated the BO acces password on profile.

Kate Support 28 Aug 2014, 18:19

This is default Prestashop thickbox behavior. The popup box size depends on the screen width. That’s why you see it as rectangular on the desktop.
I added code to your Custom CSS to make it square.

Alfonso L Arenas 28 Aug 2014, 19:33

I´ve decresed space and font sice.

But i´ve same problem again when I started this conversation. On low resolution menu don´t work fine , image atached

Kate Support 29 Aug 2014, 13:21

Add this code to the Theme Settings > Custom CSS

@media (max-width: 979px) and (min-width: 729px) {
    #white_bg #pattern #page .flexmenu > ul > li > a {
      font-size: 13px !important; 
      padding: 0 7px; 
    }
}

It will fix the menu for the tablet screen

Alfonso L Arenas 03 Sep 2014, 17:33

It worked !!

Now I´ve another problem. It´s with flex Menu and adding products. It only works on left colum.

I atached some pics, as you can see on other sections products are not being show well and them are not added.

I can see that now , i cannot atach a pic, so please check on BO , don´t know why you have block me to atach it…

Kate Support 04 Sep 2014, 09:04

Hello,
There were some technical issues with attaching the images. Now it should be ok.

You need to reset the Flex menu

Alfonso L Arenas 09 Sep 2014, 17:32

It Worked !

Now another thing , when trying to add some more custom CSS on Alysum Theme Configuration it doesn´t save any change , neither new lines nor any modification like some color.

Where can i change the product title on product page not to be Capital Letter ??

Kate Support 09 Sep 2014, 19:52

Hi,
1) Please check the files permissions on your server. They should be 755 for folders and 644 for files
2) These are not capital letters, this look is created with the font “LMRomanCaps10-Regular” If you like you can change it Theme Settings > Typography & Colors

Alfonso L Arenas 15 Sep 2014, 19:53

I´ve change permissions , also when adding previous modifications it was saved, and a i keep without being able to add custom css on Alysum Theme Configuration

those are the lines i´m trying to add

#pattern #footer .block_logo .footer_logo {font: normal 80px “ModernNo.20Regular”} /* footer logo*/
#pattern #footer .block_logo .footer_slogan {font-size: 24px} /* footer slogan */

I´ve take its from here: http://docs.promokit.eu/doku.php/alysum:wholesitechanges

Alfonso L Arenas 16 Sep 2014, 17:09

The error was on that line: #pattern #footer .block_logo .footer_logo {font: normal 80px “ModernNo.20Regular”} /* footer logo*/

adding it like that it doesnt safe it , i just put it like this and it worked : #pattern #footer .block_logo .footer_logo {font-size: 60px}

Alex 16 Sep 2014, 21:28

Hi.
So the problem is solved?