- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Kate Support
- Private: No
- Open Date: 15.08.14, 15:47
- Opened by: Philippe LeCoutre
- Closed by: Alex
- Closed on: 06.10.14, 11:56
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #5660 - Logo does not show up on the Front Office
Hi,
I have uploaded our logo. It does show up in the backoffice but not in the front office.
http://screencast.com/t/uiVqtUi9z
Any possible reason?
efore ticket creating please visit Alysum wiki. There you will find answers to many of your questions. http://docs.promokit.eu/doku.php/alysum
IMPORTANT! In Prestashop 1.6.0.8 and later the “Advanced Parameters>Performance>Move JavaScript to the end” feature should always be enabled for normal theme working.
Alysum 3 known bugs and solutions.
http://support.promokit.eu/index.php?do=details&task_id=5017
Alysum 2.9 (Prestashop 1.5) known bugs and solutions.
http://docs.promokit.eu/doku.php/alysum:alysum29_fixes
Comments
Hello Philippe.
Please read about logo settings in the alysum documentation: http://alysum.promokit.eu/documentation/#theme_configuration
Hi Kate,
The problem is that the Theme editor does not show up.
I don’t have this when I click on theme: http://screencast.com/t/b8onvwXJq3
Could it be because my Prestashop version is 1.6.0.9?
I just realized that the theme is only 1/6.0.6
http://screencast.com/t/WrtSNrqm6eU
Also just to make sure, I uploaded the file called alysum-v.3.2.zip
http://screencast.com/t/VkGfCGyGQuRt is it OK?
thank you.
Philippe
I just switched your logo to image and it works fine now: http://awesomescreenshot.com/0133bq0gb3