- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Kate Support
- Private: No
- Open Date: 19.08.14, 15:28
- Opened by: Chimon
- Closed by: Alex
- Closed on: 06.10.14, 11:58
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #5666 - Unable to add a product in showcase slider
Hi,
When typing a product name in showcase slider, I get this (see picture) and I am enable to proceed.
Comments
Hello, please try to reset the module
I already did that and the problem remains
Please fill the fields of access to the back-office and the FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.
I have same problem with slider and Flexmenu…
Reset don`t work.
Hi Oliver. Create the new ticket for that. I see the error message
Please check the files\folders permissions /modules/pk_flexmenu. Files should bee 644 and folders 755.
If there everything ok please apply to the hoster to see the error logs, maybe they will help. In most cases this is wrong file ownership permissions. Hoster can help with that.