- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Alex
Kate Support
- Private: No
- Open Date: 22.08.14, 00:18
- Opened by: du Garreau Marc
- Closed by: Alex
- Closed on: 06.10.14, 11:58
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #5676 - Php restriction - installation !
Hello guys,
I need some help to install the theme : because of php restrictions, I can’t upload it. Have you got an exemple of a .htaccess prestashop file (or php.ini) to allow it ? I try lot of things but impossible to upload Alysum !! I’m on a 1&1 hosting
I have already followed the manual installation and here is the result : http://nouveaudeal.com
Thanks for your disponibility, Marc
Comments
Hello.
In which step you have the problem? theme archive uploading?
In the “Import/Export theme” module has metod FTP. I recommend you to try it.
Here is the manual of installation http://docs.promokit.eu/doku.php/alysum:alysuminstall
and FTP method http://docs.promokit.eu/doku.php/prestashophelp:filelimit#or_easier_way_-_import_from_ftp
Make theme installation over your existing version. It should help.
Hello Alex,
Thanks for your disponibility !
With the FTP method it works !!
But now, I have one other problem :
- sliders don’t work on a homepage
Have you any idea ?
Marc
Hello,
please fill the fields of access to the back-office in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.
Hello Kate,
Thanks a lot for your help !
I just filled all the necessary fields as you want.
Hello,
you just had no slides that’s why the modules didn’t show up on the homepage.
I added test slides and everything works fine :)
Regards!
oook !
Sorry for the trouble and thanks a lot !
regards !
Hello Kate,
I come back again for two problems :
- I can’t modify products or add new (impossible to add a name, a category for exemple but add an image or a price is possible).
- I can’t add product in the flex menu
Any ideas ?
Thanks for your disponibility,
Marc
Hi.
- I can’t modify products or add new (impossible to add a name, a category for exemple but add an image or a price is possible). Please apply to the Prestashop forum. This i snot our theme fault.
2) - I can’t add product in the flex menu
Added without any problem http://c2n.me/iN20Ru
Hi Alex,
Ok for the 1).
But for the 2) I my problem is different :
It’s easy to add a new menu then a new link in this menu. But I can’t to add a new product in this menu.
Here is the message I have when I try to : undefined - [{”id”:3,”name”:”Robe imprim\u00e9e”,”ref”:”demo_3”,”image”:”http:\/\/nouveaudeal.com\/img\/p\/8\
Hi. You should be more clear for me to understand the problem :)
Yes I’ve found the problem http://c2n.me/iNBUZr
RESET the module and it should solve the problem.