• Closed by: Alex
  • Closed on: 06.10.14, 11:58
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #5676 - Php restriction - installation !

Hello guys,

I need some help to install the theme : because of php restrictions, I can’t upload it. Have you got an exemple of a .htaccess prestashop file (or php.ini) to allow it ? I try lot of things but impossible to upload Alysum !! I’m on a 1&1 hosting

I have already followed the manual installation and here is the result : http://nouveaudeal.com

Thanks for your disponibility, Marc

Comments

Alex 22 Aug 2014, 06:14

Hello.
In which step you have the problem? theme archive uploading?
In the “Import/Export theme” module has metod FTP. I recommend you to try it.
Here is the manual of installation http://docs.promokit.eu/doku.php/alysum:alysuminstall
and FTP method http://docs.promokit.eu/doku.php/prestashophelp:filelimit#or_easier_way_-_import_from_ftp
Make theme installation over your existing version. It should help.

du Garreau Marc 22 Aug 2014, 16:32

Hello Alex,

Thanks for your disponibility !
With the FTP method it works !!

But now, I have one other problem :
- sliders don’t work on a homepage

Have you any idea ?

Marc

Kate Support 22 Aug 2014, 17:09

Hello,
please fill the fields of access to the back-office in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.

du Garreau Marc 22 Aug 2014, 19:09

Hello Kate,

Thanks a lot for your help !
I just filled all the necessary fields as you want.

Kate Support 23 Aug 2014, 12:47

Hello,
you just had no slides that’s why the modules didn’t show up on the homepage.
I added test slides and everything works fine :)

Regards!

du Garreau Marc 23 Aug 2014, 15:33

oook !

Sorry for the trouble and thanks a lot !

regards !

du Garreau Marc 23 Aug 2014, 20:51

Hello Kate,

I come back again for two problems :
- I can’t modify products or add new (impossible to add a name, a category for exemple but add an image or a price is possible).
- I can’t add product in the flex menu

Any ideas ?

Thanks for your disponibility,
Marc

Alex 24 Aug 2014, 19:40

Hi.
- I can’t modify products or add new (impossible to add a name, a category for exemple but add an image or a price is possible). Please apply to the Prestashop forum. This i snot our theme fault.

2) - I can’t add product in the flex menu
Added without any problem http://c2n.me/iN20Ru

du Garreau Marc 25 Aug 2014, 16:19

Hi Alex,

Ok for the 1).

But for the 2) I my problem is different :
It’s easy to add a new menu then a new link in this menu. But I can’t to add a new product in this menu.
Here is the message I have when I try to : undefined - [{”id”:3,”name”:”Robe imprim\u00e9e”,”ref”:”demo_3”,”image”:”http:\/\/nouveaudeal.com\/img\/p\/8\

Alex 26 Aug 2014, 12:20

Hi. You should be more clear for me to understand the problem :)

Yes I’ve found the problem http://c2n.me/iNBUZr
RESET the module and it should solve the problem.