• Closed by: Alex
  • Closed on: 06.10.14, 11:59
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #5696 - awShowcaseSlider - Not Works

Im Using Alysum Template with awShowcaseSlider activated - Windows Server :( (Customer Requirements)

The Red-Plus image is showing but don’t apperars any product or description.

In Back office - > I can’t choose any product. When Im typing, an extended “undefined” description was showed but disappears.

Can you help me please… Its any configuration of the server?

I can provide you Telnet or Credentials for the Prestashop installation.

Thank you very much.

Comments

Alex 26 Aug 2014, 16:21

Hi.
Please fill the fields of access to the back-office and FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.