- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Alex
Kate Support
- Private: No
- Open Date: 25.08.14, 20:06
- Opened by: Carlos
- Closed by: Alex
- Closed on: 06.10.14, 11:59
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #5696 - awShowcaseSlider - Not Works
Im Using Alysum Template with awShowcaseSlider activated - Windows Server :( (Customer Requirements)
The Red-Plus image is showing but don’t apperars any product or description.
In Back office - > I can’t choose any product. When Im typing, an extended “undefined” description was showed but disappears.
Can you help me please… Its any configuration of the server?
I can provide you Telnet or Credentials for the Prestashop installation.
Thank you very much.
Comments
Hi.
Please fill the fields of access to the back-office and FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.