• Closed by: Alex
  • Closed on: 06.10.14, 12:05
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #5747 - Attribute A is chosen but Attribute B is shown on the Cart Page

Hello Admin 

I got the attribute issues , and first of all i listed the version for the script

Prestashop : Version 1.5.3.1
http://thehoodproduction.com/

Problem Details:
www.webtimedia.comimgalysum-1-attribute-backend.jpg 1) It shows the attribute on the product backend which has Model and material for Customers to choose

www.webtimedia.comimgalysum-2-choose-attribute.jpg 2) It shows when customer choose e.g. Iphone 4/4S as model and Matt as material

www.webtimedia.comimgalysum-3-card-not-updated.jpg 3) It shows iphone 6 as model and gloss as material on the CART Summary

So the chosen attributes and the cart summary are not updated , please let me know what modifications should i do.

Regards
kelvin

Comments

Kate Support 05 Sep 2014, 15:49

Hello,
I couldn’t reproduce the issue. It works fine for me
http://c2n.me/iRlQYM
http://c2n.me/iRlS07
http://c2n.me/iRlWvz
http://c2n.me/iRlVLx
Please clear the smarty cache and browsers cache or try to check the issue on another computer

Kelvin Yau 10 Sep 2014, 15:02

Hello Kate,
Please check it again for me as i did clear the cache on both server and on my browser, and tested on several computers which still didn’t work

http://www.thehoodproduction.com/index.php?id_product=12116&controller=product&id_lang=1

it seems that it’s not the cache problem, would you please check it again for me, thanks a lot.

Kate Support 10 Sep 2014, 15:09

Please fill the fields of access to the back-office and the FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to help you.

Kelvin Yau 11 Sep 2014, 07:50

Updated

Alex 11 Sep 2014, 11:46

Hi. Fixed the issue with the wring attributes. Copied the default file /themes/default/js/product.js to the /themes/alysum/js/
Please check.

But I recommend you to update the Prestashop+Alysum to the latest for Prestashop platform 1.5 or even to the latest PS 1.6
In the latest 1.5.6.2 there was a lot of improvements and also our latest Alysum 2.9 for PS1.5 much more customizable, flexible and stable.
I can help you with this update.
Update PS1.5 to the latest 1.5.6.2 + Alysum 2.9 will cost 30 euro (I will backup your store so if there will be some problems we can always rollback)
Update PS1.6 to the latest 1.6.0.9 + Alysum 3.2 will cost 45 euro (need to make update to 1.5.6.2 and after that to 1.6.0.9).

So if you need my help write me back. Best wishes.