• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Kate Support
  • Private: No
  • Open Date: 12.09.14, 14:59
  • Opened by: Morten
  • Closed by: Alex
  • Closed on: 15.12.14, 15:08
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #5783 - From square to high/tall images

I have tried and enter the image specs as shown in the documentation for tall/high images.

This works on the product page, however - on the category page and the Isotope slider this is not changing?

What should I do?

Comments

Alex 12 Sep 2014, 18:21

Hi. What did you tried?
You just need to change image dimensions Prefs>Images equal to your new dimensions and regenerate the thumbnails after that

Morten 22 Sep 2014, 15:15

I did this already - also cleared cache etc. but didn’t work - pls check http://shop.madebymama.it - pls note you have to add your IP since the shop is in maintenance mode…

Kate Support 22 Sep 2014, 17:41

Hello Morten,
here http://c2n.me/iXhX6H you still have square images.
That’s why you see them square in Isotope. Change the dimensions to the rectangular type and regenerate the thumbnails

Regards!