• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Alex
  • Private: No
  • Open Date: 15.09.14, 23:48
  • Opened by: Damian Murray
  • Closed by: Marek
  • Closed on: 16.09.14, 12:35
  • Reason: Fixed
  • Comment: Glad to help!

Ticket #5807 - Update 1.2 Corrupts The Homepage

Hi
I know your working hard but it is getting very frustrating that your updates changes or corrupts the home page!

I am running two (paid) sites [murraymedical.co.uk & murrayhealthcare.co.uk] with this template and both homepages have been changed when i click the update.

Can this be sorted asap please?

Many thanks

Damian

Comments

Marek 16 Sep 2014, 08:33

Hello Damian.
What exactly has been corrupted? Could you please show me on the screenshot?

Damian Murray 16 Sep 2014, 08:45

Courrupt maybe the wrong word. What It dose is :

Change the theme colour - blue back to green
Change the page layout
Show and hide some modules

Basically it changes the homepage layout from how you set it.

Hope this helps

Thanks

Damian

Marek 16 Sep 2014, 08:54

Yes, I know about that, and it was fixed in current version 1.2, so next update will be without changing settings. But you also should remember, when you click to update button, it overrides some files to new versions, so if you changed some code in some file, you will lose your changes.

Damian Murray 16 Sep 2014, 10:56

When i update to 1.2 i now get the error message ‘Zip file seems to be broken’

Can you please advise?

many thanks

Damian

Marek 16 Sep 2014, 10:57

I need more info.
What version do you have now?
When do you get that message?

Damian Murray 16 Sep 2014, 10:59

Version 1.1

I get the message at the top ‘general setting’ tab when i click on the update theme button.

Thanks

Marek 16 Sep 2014, 11:03

do you have a backup of your current state of shop? I want to try to update it

Damian Murray 16 Sep 2014, 11:05

Yes - you can update it - thank you.
Many thanks
Damian

Damian Murray 16 Sep 2014, 11:51

Any luck with the update?

Thanks

Damian

Marek 16 Sep 2014, 11:53

I have debugged update function, and now it works fine. Please check your shop now. You have 1.2 version.

Marek 16 Sep 2014, 11:54

Next update should be very smooth :)

Damian Murray 16 Sep 2014, 11:59

Are you updating murraymedical.co.uk - because i still see that i am on version 1.1/

Marek 16 Sep 2014, 12:06

I don’t have an access through FTP to your second shop

Damian Murray 16 Sep 2014, 12:15

Sorry

Ive now updated the ftp details.

thanks

Marek 16 Sep 2014, 12:24

Try to update yourself, all should be ok.

Damian Murray 16 Sep 2014, 12:34

Great!!!!!

many thanks for all your help agian.

Damian

Marek 16 Sep 2014, 12:34

Glad to help!