• Closed by: Alex
  • Closed on: 26.01.15, 21:05
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #5956 - Update to v3.2 doesn't work

Hello,

I tried to update the theme but the theme installator doesn’t work, and nothing happen when I upload the zip file alysum-v3.2.

I forced compilation, and there is NO cache.

Can you fix the problem ?

Thanks.

Comments

valentin 29 Sep 2014, 10:38

For sure I followed the instructions : http://docs.promokit.eu/doku.php/alysum:alysuminstall

Kate Support 29 Sep 2014, 15:37

Hi. Please try to upload the theme via ftp http://docs.promokit.eu/doku.php/prestashophelp:filelimit

valentin 30 Sep 2014, 23:41

I tried to upload it via FTP but it doesn’t work. The theme is well uploaded but it doesn’t appear in my back office…

valentin 30 Sep 2014, 23:54

Prestashop tell me : The theme “Alysum” is already installed. But I have the 3.1 version and I want to install the 3.2 release. Just update it…

Alex 01 Oct 2014, 15:52

Hi. I can help you to install it for 10 euro http://promokit.eu/themes/custom-package/