- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Alex
Kate Support
- Private: No
- Open Date: 29.09.14, 10:35
- Opened by: valentin
- Closed by: Alex
- Closed on: 26.01.15, 21:05
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #5956 - Update to v3.2 doesn't work
Hello,
I tried to update the theme but the theme installator doesn’t work, and nothing happen when I upload the zip file alysum-v3.2.
I forced compilation, and there is NO cache.
Can you fix the problem ?
Thanks.
Comments
For sure I followed the instructions : http://docs.promokit.eu/doku.php/alysum:alysuminstall
Hi. Please try to upload the theme via ftp http://docs.promokit.eu/doku.php/prestashophelp:filelimit
I tried to upload it via FTP but it doesn’t work. The theme is well uploaded but it doesn’t appear in my back office…
Prestashop tell me : The theme “Alysum” is already installed. But I have the 3.1 version and I want to install the 3.2 release. Just update it…
Hi. I can help you to install it for 10 euro http://promokit.eu/themes/custom-package/