- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Alex
Kate Support
- Private: No
- Open Date: 26.10.14, 20:06
- Opened by: Rubén
- Closed by: Marek
- Closed on: 16.11.14, 10:52
- Reason: Fixed
- Comment: Glad to help!
Ticket #6215 - Error with color selector of products
Hi, in the data sheet, when the product can be bought in various colors, leave all boxes blank. In this example, should quit: black, blue, clear and red.
Attached image error.
A greeting.
Comments
Hi!
Please attach the screenshot once again. This one went broken.
Also, what Venedor version do you use?
Versión 1.4
Please fill the fields of access to the back-office and the FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to fix the issue.
Done!
Hi.
Switched your shop to default theme and see the same behavior http://c2n.me/jaQw5f
So this is not our theme fault. Looked at the color attributes configuration and seems everything is ok there.
Try to apply to the Prestashop forum I hope you will find fast solution there.
In your FTP I see a lot of folders with permissions 777 http://c2n.me/jaQdUr
it’s really unsafe for your site.
In default Boostrap works perfectly. Attachement a screenshot.
With reset of characteristist of atributes it solved