• Closed by: Marek
  • Closed on: 16.11.14, 10:52
  • Reason: Fixed
  • Comment: Glad to help!

Ticket #6215 - Error with color selector of products

Hi, in the data sheet, when the product can be bought in various colors, leave all boxes blank. In this example, should quit: black, blue, clear and red.

Attached image error.

A greeting.

Comments

Kate Support 27 Oct 2014, 18:20

Hi!
Please attach the screenshot once again. This one went broken.
Also, what Venedor version do you use?

Rubén 27 Oct 2014, 18:24

Versión 1.4

Kate Support 28 Oct 2014, 10:57

Please fill the fields of access to the back-office and the FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will try to fix the issue.

Rubén 28 Oct 2014, 11:10

Done!

Alex 28 Oct 2014, 17:57

Hi.
Switched your shop to default theme and see the same behavior http://c2n.me/jaQw5f
So this is not our theme fault. Looked at the color attributes configuration and seems everything is ok there.

Try to apply to the Prestashop forum I hope you will find fast solution there.


In your FTP I see a lot of folders with permissions 777 http://c2n.me/jaQdUr
it’s really unsafe for your site.

Rubén 16 Nov 2014, 00:23

In default Boostrap works perfectly. Attachement a screenshot.

Rubén 16 Nov 2014, 00:29

With reset of characteristist of atributes it solved