• Closed by: Alex
  • Closed on: 27.01.15, 12:39
  • Reason: Closed
  • Comment: Glad to help!

Ticket #6217 - revolution slider has been disapeared in my Venedor's theme!

Hi,
Suddenly my revolution slider at home has been disappeared. I was doing nothig with this slider, I was changing some traslation into spanish (I offer you free, by the way) and moving a permanent link block with hook live editor.
I was trying to solve uninstalling revslider and exporting and importing my sliders. I can see the preview but It never shows at home the sliders
Can you help me please?
I’m in a hurry!

Comments

Alex 28 Oct 2014, 14:22

Hi. The reason was in module “Pure chat” I suppose it configured incorrectly. This caused the JS error and revslider didn’t show up.
Disabled Pure chat and now everything is ok. :-)

Alex 28 Oct 2014, 14:24

Santiago, are you satisfied with our theme? It’s new theme so that is very important to hear response from our customers.

santiago coupeau 06 Dec 2014, 10:36

Yes, the issue is solved!. I learn how to refresh the image editor. The bug appears when the image’s editor in Revolution Slider does not refresh the last image used. It uses the former image instead of the new image selected or uploaded

Alex 06 Dec 2014, 12:19

Hi
Yes, the issue is solved! I’m glad that the issue is solved :-)