• Closed by: Kate Support
  • Closed on: 05.01.15, 14:25
  • Reason: Fixed

Ticket #6577 - Product tabs blank - No text and Facebook Issue

Hi,

First, thanks for this great theme. I use it now since 1 month and it is really nice and easy to use
However i’ve got few little problems that I did not succeed to fix…

1) On my product pages, tab More information (En savoir plus) is blank by default ,and shows the text only if I click on it, how to fix it?
You can see it on this External Linkpage.

2) My Facebook block on the footer doesn’t work correctly. The profil pictures do not display and I’ve got this php message : “allow_url_fopen” should be “on” in php.ini

3) The links of the pk_minicslider doesn’t seems to works

4) The logo paiement at the footer’s bottom are in block and not in line.

Thanks to help me on this differents issues.

Comments

Kate Support 19 Dec 2014, 12:02

Hello!
Thank you for the warm response!
Please update the BO and FTP access in your profile http://support.promokit.eu/index.php?do=myprofile and we will check issues 1, 3 and 4.
2) For the normal work of Facebook module you need to enable the parameter “allow_url_fopen” in the file php.ini. If you don’t know how to do that, then please apply to your hoster.

Regards!

Jean Philippe COTTE 19 Dec 2014, 12:24

Hello,

I’ve just updated my access.

Thanks

Alex 20 Dec 2014, 16:40

Hi. I will try to help you tomorrow. Today I have a weekend

Jean Philippe COTTE 20 Dec 2014, 18:16

Of course ! no problems ! thanx

Alex 22 Dec 2014, 11:30

Hi.
1) Can’t enter into your FTP. Please check the access in your profile.
3) Promo minic, yes I see the bug. we will try to fix it soon.
4) Fixed

Jean Philippe COTTE 22 Dec 2014, 11:39

Hi,

I’ve just updated my profile.
Thanks for the 4)

Tell me if you can access to my ftp now.

Alex 22 Dec 2014, 12:02

Yes now it’s ok with the FTP

1) By default in Venedor we use active tab Data Sheet. Changed it to More info tab for you.
2) Now I’m working on that.

Jean Philippe COTTE 22 Dec 2014, 12:44

Great ! It works for the tabs, the logo payment and Facebook

Thank you very much.

But there is a default on the home page. Before yours changes, the product list was on 4 columns and now on 3 columns.
Did you change something ?

(EDIT : Only with safari browser, I can’t test on IE)

Alex 22 Dec 2014, 18:02

3) Also fixed Promo minic URL. Please check.

5) Show me the issue please with the screenshot.

Jean Philippe COTTE 22 Dec 2014, 18:35

Ouch !!

There is a new bug on the promo minic slider. The 2 banners to the right are gone
When i try to upload the files on my BO, I’ve got this message

And for the link. i would like it on the entire image and not like that.

Can you fix it ?

For the bug on Safari, it doesn’t really matter for the moment.

Thank you

Jean Philippe COTTE 22 Dec 2014, 18:36

the first capture doesn’t works

Alex 23 Dec 2014, 13:17

1) Made fixes. I hope now it will work fine. Sorry for that.
2) Make slider fully link clickable and hide link button. Added the modification into your Theme Settings>Custom CSS

Jean Philippe COTTE 05 Jan 2015, 14:14

Ok ! Thanx for all !

It’s works !