- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Alex
Kate Support
- Private: No
- Open Date: 19.12.14, 00:10
- Opened by: Jean Philippe COTTE
- Closed by: Kate Support
- Closed on: 05.01.15, 14:25
- Reason: Fixed
Ticket #6577 - Product tabs blank - No text and Facebook Issue
Hi,
First, thanks for this great theme. I use it now since 1 month and it is really nice and easy to use
However i’ve got few little problems that I did not succeed to fix…
1) On my product pages, tab More information (En savoir plus) is blank by default ,and shows the text only if I click on it, how to fix it?
You can see it on this External Linkpage.
2) My Facebook block on the footer doesn’t work correctly. The profil pictures do not display and I’ve got this php message : “allow_url_fopen” should be “on” in php.ini
3) The links of the pk_minicslider doesn’t seems to works
4) The logo paiement at the footer’s bottom are in block and not in line.
Thanks to help me on this differents issues.
Comments
Hello!
Thank you for the warm response!
Please update the BO and FTP access in your profile http://support.promokit.eu/index.php?do=myprofile and we will check issues 1, 3 and 4.
2) For the normal work of Facebook module you need to enable the parameter “allow_url_fopen” in the file php.ini. If you don’t know how to do that, then please apply to your hoster.
Regards!
Hello,
I’ve just updated my access.
Thanks
Hi. I will try to help you tomorrow. Today I have a weekend
Of course ! no problems ! thanx
Hi.
1) Can’t enter into your FTP. Please check the access in your profile.
3) Promo minic, yes I see the bug. we will try to fix it soon.
4) Fixed
Hi,
I’ve just updated my profile.
Thanks for the 4)
Tell me if you can access to my ftp now.
Yes now it’s ok with the FTP
1) By default in Venedor we use active tab Data Sheet. Changed it to More info tab for you.
2) Now I’m working on that.
Great ! It works for the tabs, the logo payment and Facebook
Thank you very much.
But there is a default on the home page. Before yours changes, the product list was on 4 columns and now on 3 columns.
Did you change something ?
(EDIT : Only with safari browser, I can’t test on IE)
3) Also fixed Promo minic URL. Please check.
5) Show me the issue please with the screenshot.
Ouch !!
There is a new bug on the promo minic slider. The 2 banners to the right are gone
When i try to upload the files on my BO, I’ve got this message
And for the link. i would like it on the entire image and not like that.
Can you fix it ?
For the bug on Safari, it doesn’t really matter for the moment.
Thank you
the first capture doesn’t works
1) Made fixes. I hope now it will work fine. Sorry for that.
2) Make slider fully link clickable and hide link button. Added the modification into your Theme Settings>Custom CSS
Ok ! Thanx for all !
It’s works !