• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Kate Support
  • Private: No
  • Open Date: 31.12.14, 14:09
  • Opened by: Elbert
  • Closed by: Alex
  • Closed on: 05.02.15, 15:31
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #6626 - Installation support

Dear,

Please help me with a installation of the theme Venedor.

Comments

Marek 31 Dec 2014, 16:59

Hello.
Please fill details to access to your server in your profile, and I’ll help you to install the theme.

Elbert 01 Jan 2015, 13:18

done :)

Marek 01 Jan 2015, 15:57

Hello Elbert.
As I can see you already installed and configured the theme. What help do you need?

Elbert 01 Jan 2015, 19:38

Dear Marek,

I want to activated the blue theme. But this doesnt work. (old modules are activated)
Only the 1st theme works. And when i activated a new theme the preference are also reset to the default settings.

Kind Regards,
Elbert

Marek 01 Jan 2015, 21:07

To enable blue theme you need to have the same modules order like described in documentation: http://venedor.promokit.eu/documentation/#!/order_of_the_modules So first, make the same order of modules and after that enable blue theme.

Elbert 02 Jan 2015, 20:23

yeah.. i did. but when i switch to the blue theme all the settings will be reset. Can you set for me the blue theme? Thanks

Marek 02 Jan 2015, 21:18

Hello Elbert.
I just configured blue skin as you asked.

Elbert 02 Jan 2015, 21:21

nice, thanks a lot. Have a nice weekend!!

Marek 02 Jan 2015, 21:21

Thank you and Happy New Year!

Elbert 02 Jan 2015, 21:46

one question. On the product page, when i have more than 1 pictures, the next pictures will be showd on the buttons, like this page:
http://www.vedello.com/53-833_1308

Also happy new year!!

Marek 02 Jan 2015, 21:55

Strange, See it first time.
Try to disable PDF button on that page and let me know what you get.

Elbert 03 Jan 2015, 12:02

where can i find the pdf button function?

Marek 03 Jan 2015, 12:04

I don’t know how did you enable it, because in venedor theme there is no such button by default. If you want I can try to remove it. Will you use it at all?

Elbert 03 Jan 2015, 14:47

witch PDF button did you mean? i can find on this page no PDF button:
http://www.vedello.com/multistart-14-164_48

Can you also check the loadtime of the website?

Marek 03 Jan 2015, 20:23

Strange, it was there. But ok, I’ll try to find a solution

Marek 03 Jan 2015, 20:36

The issue has been fixed. Please check that

Elbert 04 Jan 2015, 19:46

yes its fixed now. Thanks a lot! Can you also help me to fixed the performance? I will pay you is its necessary? :)

Marek 04 Jan 2015, 19:47

Please write to Alex, he can help you with that, but I don’t know about his free time.

Elbert 04 Jan 2015, 20:00

did you have a mail adres of Alex? :) Thanks a lot!

Marek 04 Jan 2015, 20:01

Sorry, I forgot to write you about that. Just create new ticket and describe what you need, and Alex will reply you.