- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Alex
Kate Support
- Private: No
- Open Date: 17.02.15, 09:57
- Opened by: Elbert
- Closed by: Alex
- Closed on: 23.03.15, 18:32
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #6908 - blank fields
dear,
i have sinds your last change some blank/white fields on the website and also in de backend, ( like theme settings)
Please help,
Kind regards,
Elbert
Comments
Hi Elbert,
Please show the issue with the screenshots. Where exactly can I see these blank fields?
if you login and go to the settings of vendor theme. in the frontend i see no header for some modules like new products etc.
and can i also change a new layout preset?
Other question: can i add a youtube module (by products) of is it already included?
Hi,
I see this issue in your BO http://c2n.me/3cCweYP
That’s Prestashop bug. Here’s information how to fix it https://github.com/PrestaShop/PrestaShop/commit/9e27137fc1f1d57d4da9fc3fc1a63bba23c9a422
After you fix this bug everything should work fine
can i also change a new layout preset? What do you mean? You can switch to different preset in Theme settings. But please note that when you switch your current preset settings will be dropped.
can i add a youtube module (by products) of is it already included? You can add Youtube video for your products in BO > “Catalog” > “Products” > “Edit (Your Product)”. There find the tab “Venedor theme settings” and add your video.
Also enable this option in Theme Settings http://c2n.me/3cCzSuE
Regards!
Thanks,
Would you fix it for me? :)
Regards,
Elbert
Just copy the attached files to the following folders
your_site/classes/Translate.php
your_site/controllers/admin/AdminTranslationsController.php
And override the existing files with the new ones :)
Regards!
Tank you Kate,
I copied the files to my site. It run correctly, but I can’t perform translation, becouse I have this message “The controller not found”.
What can I do?
Regards
Tommaso
Hi. Copied the Kate provided files into your site and everything is ok.
I can’t modify the translation in the modules. Any item modified is not saved. I can’t remove, top right, “contact us”.
Tank you
Tommaso
Hi,
I managed to edit translations successfully
For example, I have changed the translation in Localization > Translations > Installed modules translations, Venedor > Módulo pk_customlinks
http://c2n.me/3d6F6td
http://c2n.me/3d6FeYX
http://c2n.me/3d6EZkc
And then changed it back as it was. Also without troubles. All changes were saved.
I can’t remove, top right, “contact us”. Disable Bloque de contacto module by Prestashop http://c2n.me/3d6GhFZ
Regards
I can’t modify the translation in the modules. Please give me more details. I tried to rename the module text http://c2n.me/3d6TUdA and everything works as it should http://c2n.me/3d6TZb8
I can’t remove, top right, “contact us”. Where? http://c2n.me/3d6RAml
Hello,
I have exactly the same problems. I just copy two files on FTP and now my website is down (white page front and back office) www.coque2mobile.com
Could you please help me?
Regards