• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Kate Support
  • Private: No
  • Open Date: 18.02.15, 17:27
  • Opened by: LETICIA
  • Closed by: Alex
  • Closed on: 23.03.15, 18:29
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #6922 - ISOTOPE FILTER

SUPPORT

WE HAVE A PROBLEM WITH “ISOTOPO FILTER MODULE”.

1º We select the category “COLLARES” or any other Category wiht plenty of products in the left column, then in

2º We select the prooducts from de “ALL PRODUCTS FROM CATEGORY” and we can´t see the slide bar which alows to select a product .This occurs when we see the page with zoom at 100% ( which is the normal size)

3º If we reduce the page with the zoom to 33% then it appears the slide bar and all the products , but is not the normal size to view the online store.

4º We attach 3 pictures, because the online store is not ready yet.If you need any more details , let me know.

Can you please explain me how to solve these problemes?

Thank you in advance,
Leticia Martinez
leticia@joyaslecovet.com

Comments

Kate Support 18 Feb 2015, 17:50

Hi,
you forgot to attach images.
Also please fill the fields of access to the BO in your profile http://support.promokit.eu/index.php?do=myprofile and I will check the issue.

LETICIA 18 Feb 2015, 18:18

Good afternoon,

Find attached 3 images of the Isotopo filter

Kate Support 19 Feb 2015, 10:28

Please add this code at the end of the file your_site/modules/pk_isotopeSort/css/bo_isotopeFilter.css

.productsArea .container {
width: auto !important;
margin-left: 10px !important;
}

It will fix the issue.

Regards