• Closed by: Alex
  • Closed on: 23.03.15, 18:31
  • Reason: Closed
  • Comment: Glad to help!

Ticket #6937 - blank page later installation theme in domain with ssl

Good morning, in new installation of prestashop ( 1.6.0.9 ) i installed theme using import/export theme, but now frontoffice it’s totally blanc and if i try back to default theme i continue see blanc page.
It’s like miss index.
Thank you for help
Andrea

Comments

Kate Support 21 Feb 2015, 10:00

Hi,
Please enable the error messages.
Here is information how to do that:
http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/
After that write us back what errors it will show

Regards

fulvio viola 23 Feb 2015, 14:16

I solved the problem, i maked some test and here it’s solution if some people will have the same problem :
from prestashop 1.6.0.9 to 1.6.0.11 : Install prestashop without activate ssl
Don’t Import theme with module import/export theme, but with PREFERENCE>THEMES>ADD NEW THEME.
When theme it’s installed, actiVate theme, and only later activate SSL.

Kate Support 23 Feb 2015, 16:10

Hi,
Glad that you managed to solve the problem. And thank you for sharing the solution with us!

Best regards!