Promokit Helpdesk Venedor

Wait a moment, I’ll fix that, right now

I see any files are not updated on your server. What exactly you did?

Hi. Even your BO doesn’t loading. What did you do please describe. Just updated theme version? Or maybe something else?
BO should work in any case.

I can’t connect to your new server. Please check details.

Which port?

Error:         	Authentication failed.
Error:         	Critical error: Could not connect to server

Now it works, but I don’t know what state of your shop was before.

I also can recommend you to not update theme if all works fine in your shop.

I see some problem in your shop. But please describe what exactly do you mean?

I need access to you phpMyAdmin to add sql fix, or I can give you sql file, and you will do that

This sql fix should help with pk_manufacturersCarousel, pk_isotopeSort
https://www.dropbox.com/s/4r71sbfhho276zu/modules.sql?dl=0

Regarding ph_recentposts. please download latest version of Venedor from themeforest, and copy all files of that module to your server.
Regarding the revolution slider, please check your settings, because that module was not updated.

No, don’t upgrade while we will fix your issues. And if all will works fine, I also don’t recommend to make update.

This feature http://awesomescreenshot.com/0e74hz083b is enabled, but not works. I suppose it’s because of prestashop bug. Try to update prestashop to latest 1.6.0.13

Try to update your prestashop to latest version.

It’s not a theme issue, but prestashop platform. Try to ask prestashop community to help you.

Please upgrade your prestashop first, and then, I’ll help you with modules.

Very strange issue, I need a time to investigate it.

Try to disable “Cascade modules appearing” https://www.dropbox.com/s/s97ei2oi9r47eaj/Screenshot%202015-03-02%2014.49.27.png?dl=0

The issue is that feature “JavaScript move the end” still not working. I’ll try to figure out why. But it’s not a theme issue.

The problem is because some scripts comes before query, but should not.

I have found a way to fix it.
Open the file “classes/controller/Controller.php” find the line

$defer = (bool)Configuration::get('PS_JS_DEFER');

and replace it with

$defer = true;

which code is missing?

Look into the header.tpl of default theme, you will find there the same.
But if you find a solution, it’s great, I’ll notice that for future.

Try to configure them in their settings.

Now I understand. It’s because the names of modules has been changed.
Here is sql code what can fix the issue:

UPDATE `ps_module` SET `name` = 'pk_isotopesort' WHERE `name` = 'pk_isotopeSort';
UPDATE `ps_module` SET `name` = 'pk_manufacturerscarousel' WHERE `name` = 'pk_manufacturersCarousel';
UPDATE `ps_module` SET `name` = 'pk_productscarousel' WHERE `name` = 'pk_productsCarousel';
UPDATE `ps_module` SET `name` = 'pk_productscarousel_bottom' WHERE `name` = 'pk_productsCarousel_bottom';
UPDATE `ps_module` SET `name` = 'pk_productscarousel_single' WHERE `name` = 'pk_productsCarousel_single';
UPDATE `ps_pk_theme_settings_hooks` SET `name` = 'pk_isotopesort' WHERE `name` = 'pk_isotopeSort';
UPDATE `ps_pk_theme_settings_hooks` SET `name` = 'pk_manufacturerscarousel' WHERE `name` = 'pk_manufacturersCarousel';
UPDATE `ps_pk_theme_settings_hooks` SET `name` = 'pk_productscarousel' WHERE `name` = 'pk_productsCarousel';
UPDATE `ps_pk_theme_settings_hooks` SET `name` = 'pk_productscarousel_bottom' WHERE `name` = 'pk_productsCarousel_bottom';
UPDATE `ps_pk_theme_settings_hooks` SET `name` = 'pk_productscarousel_single' WHERE `name` = 'pk_productsCarousel_single';

Import it through your phpMyAdmin

Sorry, my mistake. Here is correct code:

UPDATE `ps_pk_theme_settings_hooks` SET `module` = 'pk_isotopesort' WHERE `module` = 'pk_isotopeSort';
UPDATE `ps_pk_theme_settings_hooks` SET `module` = 'pk_manufacturerscarousel' WHERE `module` = 'pk_manufacturersCarousel';
UPDATE `ps_pk_theme_settings_hooks` SET `module` = 'pk_productscarousel' WHERE `module` = 'pk_productsCarousel';
UPDATE `ps_pk_theme_settings_hooks` SET `module` = 'pk_productscarousel_bottom' WHERE `module` = 'pk_productsCarousel_bottom';
UPDATE `ps_pk_theme_settings_hooks` SET `module` = 'pk_productscarousel_single' WHERE `module` = 'pk_productsCarousel_single';

ps_module seems already updated in your DB

Let me try to do that

I tried that code on our live demo and all works fine.

In the theme settings you can find “Cascade module appearance”

ok. Open the file “modules/pk_themesettings/js/commonscripts.js” find the line

if (load_effect == true)

and just remove it.

I see a javascript error. I need access to your server through FTP to fix that.

just replied in another ticket

Isotope works fine for me, please check that.