• Closed by: Alex
  • Closed on: 24.03.15, 18:28
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #6997 - Site not working to upgrade venedor 1.9

Good day. We update the venedor theme a 1.9, for prestashop 1.6.0.13

After updating the theme, our site is blank. We tried changing the default theme, and the site is seen again, thus we conclude that is a problem the theme . Can you help please?
We need an urgent response, as our site is not working.

Comments

Marek 02 Mar 2015, 17:13

Hello.
I just reset blog module, what was a reason of blank page. Please check that

Soporte Criterio 02 Mar 2015, 17:30

Now the site was up and running Thanks for your quick response!

But when we enter modules, gives an error [PrestaShopException]
Module pk_isotopeSort is not a valid module name
at line 1461 in file classes/module/Module.php

Attached image error.

Soporte Criterio 02 Mar 2015, 17:35

I also noticed that the site is not the total width

Marek 02 Mar 2015, 17:37

Please add following sql to your phpMyAdmin to fix the issue with modules:

UPDATE `ps_module` SET `name` = 'pk_isotopesort' WHERE `name` = 'pk_isotopeSort';
UPDATE `ps_module` SET `name` = 'pk_manufacturerscarousel' WHERE `name` = 'pk_manufacturersCarousel';
UPDATE `ps_module` SET `name` = 'pk_productscarousel' WHERE `name` = 'pk_productsCarousel';
UPDATE `ps_module` SET `name` = 'pk_productscarousel_bottom' WHERE `name` = 'pk_productsCarousel_bottom';
UPDATE `ps_module` SET `name` = 'pk_productscarousel_single' WHERE `name` = 'pk_productsCarousel_single';
Marek 02 Mar 2015, 17:37

Regarding the width. Please check “Theme settings” module.

Soporte Criterio 02 Mar 2015, 20:49

Thank you very much!! Two more questions: first, is each time we update the theme, we reload all changes in css, rearrange the modules, etc? because all that then change the update.
Second, before we had the productsCarousel module (which belongs to the theme darkblue, we are using), and now the module disappeared For which reason may be?

Marek 02 Mar 2015, 20:58

Yes, Prestashop added new rules for modules names, and some of our module are not match to new rules.
I have released venedor 1.9 where following modules has been renamed:
- pk_isotopesort
- pk_manufacturerscarousel
- pk_productcarousel
- pk_productcarousel_single
- pk_productcarousel_bottom
I recommend you to uninstall and delete that modules in your back office. Then upload that modules from new version and install them again
After that you can upgrade your prestashop