- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Alex
Kate Support
- Private: No
- Open Date: 23.03.15, 01:10
- Opened by: Ben H.
- Closed by: Alex
- Closed on: 03.04.15, 16:05
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #7122 - "undefined" on catégory pages
Hi there,
On category pages, I get 2 “undefined” that appears for each product, can you help me?
We communicate on thuesday morning …
Thanks a lot
Ben
Comments
http://hightech-au-logis.fr/16-vehicules-electriques
see screenshot : http://screenshot.co/#!/11efed2e3f
Hi Ben,
really sorry if we overlooked your message.
It seems like some issue with product labels.
Please fill the fields of access to the BO in your profile http://support.promokit.eu/index.php?do=myprofile and I will check the issue.
Regards
Hi Kate,
Thank you for your quick answer
My BO info are updated
Ben
Hi Ben, for some reason you have default Prestashop product list loading instead of Venedor product list. And this causes the problem. We will investigate this issue
Hi. Please describe when this bug happen?
I see you use not the latest PS. It can be also the reason of the bug. Please update PS to the latest if it won’t fix the bug we will fix it for you.