- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Kate Support
- Private: No
- Open Date: 26.03.15, 21:55
- Opened by: Larochel
- Closed by: Alex
- Closed on: 08.04.15, 14:08
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #7162 - Installing tamplate not full.
HI,
By installing the template, I have an error message.
I retry to do it but i have the same error massage.
Can you help me to install the template correctly ?
Alysum 3 known bugs and solutions.
http://support.promokit.eu/index.php?do=details&task_id=5017
Alysum 2.9 (Prestashop 1.5) known bugs and solutions.
http://docs.promokit.eu/doku.php/alysum:alysum29_fixes
Comments
Hello Larochel.
What error do you have?
Could you please make a screenshot for me?
Hi. Do you still need our help?
Hi. Yes because the problem is not resolved with the last update.
Hi,
Please show the error with the screenshot. I don’t see it in your BO.
Also please add Ukraine to the list of allowed IPs. I cannot check your site because of localization restrictions in your settings http://c2n.me/3f3sLfd
Regards
It is done. By the way. The problem is when I’installing the template.
Hi,
I cannot enter your BO now. The login or password is incorrect http://c2n.me/3f93hUV
Please check that.
Regards
Hi,
You have to be able to enter in my BO. Do you want to retry ?
Best regards
Hi, ok, I’m able to login now.
The template seems to be installed correctly. I don’t see any troubles with it.
Regards