- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Kate Support
- Private: No
- Open Date: 31.03.15, 01:35
- Opened by: cristina
- Closed by: Alex
- Closed on: 11.04.15, 09:14
- Reason: Closed
- Comment: Glad to help!
Ticket #7200 - cant install sequence slider
I cant install the sequence slider. I get this following message:
The following module(s) could not be installed properly:
pk_sequenceminicslider :
Thank you in advance
Comments
Hi, please fill the fields of access to the BO in your profile http://support.promokit.eu/index.php?do=myprofile and I will check the issue.
Regards
I have updated the info details. I hope you can tell me what you do because this is a test installation, the themes needs setting up on a different domain after I finish customizing it.
Thank you very much
it seems there are other modules too that dont work properly even if they are installed: isotopesort, awshowcaseslider, products carousel, manufacturer carousel
what could be the reason that so many mondules have problems??
Hi,
Did you updated the theme from version 3 to version 4?
There’s a “readme.pdf” file in alysum-v.4.2.zip\doc with update instructions.
I have deleted Sequence slider in your BO and installed it from scratch. And I sent the module to your email in case you need to update it on your different domain.
I have also reset isotopesort, awshowcaseslider, products carousel and manufacturer carousel. They should now work fine.
Regards
you are amazing! thank you very much for fixing my problems so quick and effective.
I just bought the theme so I have the latest version.
thank you again
You’re welcome :)