• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Kate Support
  • Private: No
  • Open Date: 18.04.15, 05:08
  • Opened by: Alfonso
  • Closed by: Alex
  • Closed on: 19.04.15, 10:14
  • Reason: Closed
  • Comment: Glad to help!

Ticket #7369 - flex menu does not work with 1.6.0.11 ajax error

Hi,

I´ve checked this but after follow the instructions, I still have the same problem (http://docs.promokit.eu/doku.php/alysum:flexmenu) :

Nothing happens when add new menu item

If you are trying to add new menu item and content block doesn’t show up our customer wrote that it can be Java applet problem (mac os with firefox). Just install the latest new version and after that the Flex module should work fine.

Please I need support asap

Thank you

Comments

Kate Support 18 Apr 2015, 10:34

Hi,
I see bug with titles names missing in your BO http://c2n.me/3gjujNP
This is common PS v.1.6.0.11 bug. You can learn how to fix it here http://support.promokit.eu/index.php?do=details&task_id=6908#comment33157
After you fix it write me back and I will check the issue with the Flex menu asap.

Regards!

Alfonso 18 Apr 2015, 18:33

Done, I need support for the flex menu problem asap.

Regards

Kate Support 18 Apr 2015, 19:06

Hi, the Flex menu works fine in your store. I don’t see any problem with it.
Please check once again.
After you add menu item just click on the red circle to activate “Main section” and then click on the text “Main section” to add the section content.

Regards

Alfonso 19 Apr 2015, 01:15

Is working thanks!