- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Kate Support
- Private: No
- Open Date: 18.04.15, 12:01
- Opened by: tonyallen
- Closed by: Kate Support
- Closed on: 20.04.15, 16:12
- Reason: Fixed
- Comment: Glad to help!
Ticket #7370 - website return 404, and can't find the "theme configuration" menu
Hi
After the successful installtion by following the “Automatic theme installation” instruction, then I can’t open my website{pizala.com}, it return’s 404 error, but I can log into the admin page.
and I can’t find the “theme configuration” menu at the admin panel, so I can’t make any setting for my theme.
Pls help
tony
Comments
Hi, Please fill the fields of access to the BO and FTP in your profile http://support.promokit.eu/index.php?do=myprofile and I will check the issue.
Regards
hi
I have filled them, pls check
Here what causes the trouble http://c2n.me/3gjPM1f
I have now disabled Friendly URL and the FO works fine.
You can turn on Friendly url option back after you enable URL rewriting (mod_rewrite) on your server
Regards
hi
the problem is the rewrite rules are working before, now I have changed a theme, then it not work, so i think there is something wrong with your theme files?
and the question 2: I can’t find the “theme configuration” menu at the admin panel, pls check
None of our customers had this problem with Venedor before so I don’t think it’s theme issue. Please check your server settings.
Theme Settings http://c2n.me/3gkHj0W
Regards