- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Alex
Kate Support
- Private: No
- Open Date: 25.04.15, 19:40
- Opened by: Gregory
- Closed by: Alex
- Closed on: 27.05.15, 09:56
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #7447 - flexmenu
How to make visible flex menu on all sliders. Fullpage slider
Comments
Hi Gregory.
Please give me a link to your shop, I need to see what you talking about
http://kada.info.pl but is under construction
http://kada.info.pl but is under construction
Hi,
your store is under maintenance. And I see in your BO that you’re using multistore with 7 shops. Which one should I check? I don’t see store kada.info.pl among the stores in your BO.
Regards
I’d like yse Alysum Theme in my multistore for http://www.granitory.goldenfruit.pl/ but i can’t install template
Hi Gregory.
We providing support for only one license purchased on themeforest. If you want to have support for another your shop with our theme, you should purchase one more license. You can read more about themeforest policy here: http://themeforest.net/legal/market#price
Ok I want to use on my site beanbrothers.pl avena theme, and on http://www.granitory.goldenfruit.pl/ now I’m using Avena is only theme working but not all modules.I want to install alysum witch I have bought 3 weeks ago, but I can’t install it. On another shop www.kada.info.pl I’m using default prestashop theme. So I’m ok with policy.
I want to install alysum witch I have bought 3 weeks ago, but I can’t install it. Please give more details. Did you try manual or automatic installation?
I have try Automatic instalation, After instalation I was unable to enter backoffice. I had to rename new folders modules and the name of folder modules is almost the same in both templates, the diference is in few larg Letters.
Hi.
Prestashop 1.6.0.13 has updated requirements for name of modules. Because of that appeared the bug with our modules.
You need to do DB fix
for modules
1. The DB code it uses default prestashop table prefix “ps_”.
If you have another table prefix (here you can find out that Back Office > Advanced Parameters > Configuration Information> Table prefix) you should change in the code “ps_” to your table prefix.
2. Open your phpMyAdmin → your site database → SQL tab
3. Paste all the code to the queries form and click to “Go” button.
video (how to check the _ps prefix and where to paste the code) http://screencast.com/t/iKHR6R5JhHm
Gregory for Alysum licence I recommend you to use new account in this ticket system to avoid our questions all the time about your Avena-Alysum license. Sorry for troubles but we need to know for sure that everything is ok with our theme license.
That solution doe’s not work for me, after quering my database in phpMyAdmin. My Prestashop is 1.6.0.9 i know how to upgrade this is not the problem, Can You explane me How to uprgade Prestashop with theme Avena? Step by step?
Upgrade PS to the latest after that upgrade the theme if you have not the latest theme version. What is the problem?