Promokit Support Promokit Support Venedor: Recently opened tasks 2018-07-18T17:21:35Z FS#12574: The vertical menu 2018-07-18T17:21:35Z 2018-07-18T17:21:35Z

The vertical menu can only be seen on the homepage, how can I put it so that it can be seen in all the pages? for example on the subcategories page

Joaquin Salvatierra
FS#12569: edit the footer 2018-07-17T16:17:15Z 2018-07-17T16:17:15Z

How can I edit the footer?

Joaquin Salvatierra
FS#12564: Header top 2 line 2018-07-16T18:06:50Z 2018-07-16T18:06:50Z

Hi I want to move search bar and text (fast delivery and contact) below the menu.

Dimitrios Koumatzidis
FS#12545: problem with google analytics 2018-07-12T22:24:16Z 2018-07-12T22:24:16Z

Hi, im trying to config Google analytics in the module but it´s not working. Please take a look the error who tag assistant show to me...and please could you give an url who have installed Venedor template? i must check the load speed because my web it´s slow , really slow

URL: Redirect: Time:Jul 12, 2018 07:14:16 PM (15 seconds after Page load 1)
Page Load:16.88 s
Tags:1 in Total 1 Errors
Web Property ID UA-122215759-1
Code Version/Syntax Universal
Code Snippet...
ga ( ‘create’ , ‘UA-122215759-1’ , ‘auto’ );
ga ( ‘require’ , ‘ec’ );
No HTTP response detected

pablo gonzalez
FS#12501: facebook login 2018-07-06T22:59:43Z 2018-07-06T22:59:43Z

Hello Marek, again looking for your support ... I’m sorry ... I can not make the Facebook login module work. I have configured it according to the video but it does not appear on the web. Another problem related to social networks is the footer, I edited the links with our social networks but the prestashop continues to appear ... if you tell me what is the path of the footer I will be able to edit it directly and it will work.
Thank you!

pablo gonzalez
FS#12497: Pagebuilder shortcode - Using Shortcode In Cms Page 2018-07-06T13:38:48Z 2018-07-06T13:38:48Z


I created a layout profiles in Page Builder Editor, I want to use this layout on a CMS page.
So I copy the shortcode generated [pagebuilder id=”8”] and paste it in the content field of the CMS page.
But the shortcode is displaying on the front page and not the content of the layout profile created.
I don’t know why? How I can use the shortcode in my CMS page to display the content of the layout created?

Best regards

Elie Henault
FS#12487: Preset Blue 2018-07-04T16:44:15Z 2018-07-04T16:44:15Z

Hi Team,

I just started theming with blue preset as you showed in the demo. But it has broke all the layout. Please guide me in setting up the theme as shown in preset blue.

Website url =

Please check the broken website

Thanks in advance


Sreeju TS
FS#12486: GOOGLE MAPS 2018-07-04T19:55:07Z 2018-07-04T14:06:46Z

hello, please look the image attached. What´s the problem?

pablo gonzalez
FS#12484: Last modifications 2018-07-04T12:48:42Z 2018-07-04T12:48:42Z

Hi Marek.

I have, my last modifications and you get rid of me.

1. On the mobile, in the landscape area the search bar doesn’t have border. The customer doesn’t know if there is a search bar in front of the button or no.
The search bar is there, but, invisible. If you touch the area in front of the search button, the keyboard pops up. Attached picture.

Is there a possibility to have a search bar in landscape like in portrait?

2. On mobile the menu.
Is very difficult for the persons with big fingers to hit exactly on top of the the arrow when menu is displayed. Most of the time they hit next to and are directed in category instead of seeing subcategories. Attached picture.

All I want is to increase the active area of the arrow, on parent and subcategories, to eliminate this problem.


Ionut Iordache
FS#12482: PURE CHAT 2018-07-05T13:35:58Z 2018-07-03T22:26:37Z

Hi!! how are you? i can´t find the ID in Pure Chat config to input it on the Prestashop module. I have a count on PureChat and i added the javascript snippet script, following the instructions in the forum page in the footer of admin page of prestashop and its works ok, but only in that page of course.
Could you give me an instruction to install PureChat in the Venedor Template?


pablo gonzalez