Promokit Support Promokit Support Venedor: Recently opened tasks https://support.promokit.eu/ 2018-01-20T03:30:32Z FS#11471: does not load Prestashop 1.7 2018-01-20T03:30:32Z 2018-01-20T03:30:32Z

Hi,

Theme does not load presets. (look at image)
slider did not load also.(See image)

regards,

leonardo miramontes https://support.promokit.eu/:11471
FS#11468: FOOTER HOT SHOWING ON venedor PRESTASHOP 1.7 BLUE 2018-01-19T17:57:31Z 2018-01-19T17:57:31Z

http://lbc.bike/wholesale/

I enabled the footer in the venedor settings and am not able to get a footer.

Please help.

hatem harb https://support.promokit.eu/:11468
FS#11467: Menu module 2018-01-19T16:44:51Z 2018-01-19T16:44:51Z

Hi!
First of all I would like to say thank you for your theme!
I have installed version for Prestashop 1.7 and it looks like your tutorial is for Prestashop 1.6
The question is in menu setting. It is not quite clear how to set mega menu for example to show products, etc
Could you please provide some clear explanation?
Looking forward to hear from you!

Ozerova Anna https://support.promokit.eu/:11467
FS#11442: Acces to "Modules and Services" 2018-01-17T09:04:38Z 2018-01-17T09:04:38Z

Good morning

I installed the last version of the theme. Even if it’s sounds to work, I get an error when I try to access the “Modules and services” page :

Oops! An Error Occurred
The server returned a “500 Internal Server Error”.
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

How to fix this ?

Regards

Alain

Alain Collard https://support.promokit.eu/:11442
FS#11441: I Cant access the theme configuration section using my email and password 2018-01-17T01:19:14Z 2018-01-17T01:19:14Z

I try using the email used to register on the tickets site but still cant access

leonardo miramontes https://support.promokit.eu/:11441
FS#11413: "more info", as well as other butons, does not reflect the text saved in setting page 2018-01-16T11:48:43Z 2018-01-12T19:04:02Z

Hi, i already wrote you with no reply unfortunately.
The problem is , that on the main product page of each one the buton “more info”, as well as other butons, does not reflect the text saved in setting page.
Where may be the problem,

thank you, BR

Iryna

Lyubomyr Havrylyshyn https://support.promokit.eu/:11413
FS#11311: Demo Content doesn´t show on Homepage (version 1.7) 2017-12-22T17:50:20Z 2017-12-22T17:50:20Z

I bought version 1.7 of Venedor.
Marek sent me the file by e-mail.
I already installed it, but I can´t see the content on the Homepage.
This is the URL: http://cellphonefree.abakotest.com.ar/es/ Thank you so much.
Bruno.

Bruno https://support.promokit.eu/:11311
FS#11310: Beta version for my Prestashop V1.7.2.4 - rtisseyr 2017-12-29T10:50:15Z 2017-12-22T13:32:55Z

Hi Marek,

As proposed, I’d like to receive a beta version of my theme “My theme themeforest-8743123-venedor-prestashop” running with Prestashop V1.7.2.4

Thanks for your help

RC

Rene-Charles TISSEYRE https://support.promokit.eu/:11310
FS#11309: data under display banner 2017-12-22T10:37:48Z 2017-12-22T09:06:46Z

Hi,
I need a Help please
where I can Change the data in the circle

Thanks
Alessandro

alessandro https://support.promokit.eu/:11309
FS#11308: change license data 2017-12-22T12:14:02Z 2017-12-22T09:00:35Z

Hi
how can I change the “Back-office (BO) URL” Thanks
Alessandro

alessandro https://support.promokit.eu/:11308