Promokit Support Promokit Support Hoki: Recently opened tasks https://support.promokit.eu/ 2018-01-16T10:12:47Z FS#11429: Problem with hoki-features plugin 2018-01-16T10:12:47Z 2018-01-16T10:12:47Z

Hi Marek

in this  FS#11084  ticket from 08 December i told you
i had problem with hoki features plugin you solved the
issue by editing the hoki-features.php and it worked
But now i noticed that the hoki featured disappeared.
and i can not use the features nor can i go to
Category settings and change Product Columns number option.

Thanks in advance

George Efthymiou https://support.promokit.eu/:11429
FS#11170: Update Wordpress 4.9 2017-12-29T10:17:32Z 2017-11-28T22:30:02Z

The theme will not let me update to the new wordpress

here is the login to our hosting:
https://ua.siteground.com/login.htm

user: Solut404

mattPhill$2017

Aaron Griver https://support.promokit.eu/:11170
FS#11084: Variable product 2017-12-29T10:18:19Z 2017-11-14T14:02:43Z

Hi,

I am having 2 variable products http://spharm.infoscope.gr/product/variable-product-color/ and http://spharm.infoscope.gr/product/variable-product-size/

in the first one my variables are in greek and the console throws this error
‘woocommerce.js?ver=4.7.3:298 Uncaught TypeError: Cannot read property ‘toLowerCase’ of undefined at Object.<anonymous> (woocommerce.js?ver=4.7.3:298)

in the second one that the variables are in latin works fine!

thanks in advance

George Efthymiou https://support.promokit.eu/:11084
FS#11023: Isotope 2017-12-29T10:18:29Z 2017-11-03T08:28:39Z

Hi i am using Isotope in my front page and i want if possible to have 8 products in each section and in the all section
display 8 products and have a load more button.

Thanks in advance

George Efthymiou https://support.promokit.eu/:11023
FS#11017: dropdown menu in responsive 2017-12-29T10:18:36Z 2017-11-02T09:26:30Z

Hi,

in mobiles, when you use menu, the submenus dont work. Only have one submenu in “menstruacion” item.

here, you can see it https://www.ginesex.es/boutique/

What can i do? thank you so much.

Christian https://support.promokit.eu/:11017
FS#11015: Shop Settings not working 2017-12-29T10:14:55Z 2017-11-01T16:00:09Z

In my shop settings in hoki options i have set the Product Rating View for stars and Product Listing View for Grid
but in some product-category urls they show bars and List.

http://spharm.infoscope.gr/product-category/gunaika/mallia/

Thank you in advance.

George Efthymiou https://support.promokit.eu/:11015
FS#10974: Lightbox when i click in product gallery image 2017-10-25T09:30:59Z 2017-10-24T11:25:52Z

Hi,

when i click in a picture of a product in the little squares, it opens in another link and get it out of the product.

Is it possible to change that when someone click on the picture it opens in a lightbox? thank you so much.

You can see this in the link: https://www.ginesex.es/boutique/producto/kit-higiene-ninas/

Christian https://support.promokit.eu/:10974
FS#10967: Responsive doesnt Works 2017-10-24T11:31:56Z 2017-10-23T08:11:44Z

Hi!

I’ve already been working in this web for a few months and now when i check the responsive i see that it doesnt work in the theme. There are missing images, horizontal scroll, big images, etc.

I believe that something dont work in the website for activate the responsive in a little resolution.

Can you check that?

thank you so much.

The website is https://www.ginesex.es/boutique/

And you have all access in my details.

Thank you so much!

Christian https://support.promokit.eu/:10967
FS#10960: Visual Errors 2017-12-29T10:15:08Z 2017-10-20T08:48:47Z

Hi,
I have some visual problems in my website.
First is in the product page: if I don’t select any attribute for purchasing product, the system shows to me a message in a red banner without telling me where the error is.
Second is in the checkout page: the flag in “State” field is under the row.
I have attached the screens of the two errors so I can explain it better.

Thanks

Adriano https://support.promokit.eu/:10960
FS#10882: Widget with brand Plugin 2017-12-29T10:18:50Z 2017-10-02T23:12:52Z

Hi Marek! Long time no talk.

Hope everything is alright.

I was wondering if you could help me out with a customization for a plugin I have installed that helps me divide product by brand.

The thing is I have a the PWB (perfect woocommerce brands) plugin and I am showing it on my right side widget so people can shop by brand. But the list is long and the widget just goes down way further than where the actual content of the page ends. So it looks really messy. I would maybe like a carrousel or something similar.

Here is a link where you can find an example of the right side widget: https://www.eldoradoart.com/brand/alma-2/ Im also sending a screen shot.

Hope you can help me out.

Thank you so much,

Juan https://support.promokit.eu/:10882