Promokit Support Promokit Support Hoki: Recently opened tasks 2018-09-17T11:51:42Z FS#12915: Cannot install the Hoki theme required plugins ! 2018-09-17T11:51:42Z 2018-09-17T09:18:26Z


I just bought and installed the Hoki theme, but unfortunately, the required plugins cannot be installed.
Please take a look at the 2 screenshot attachments.
The subdomain where I made the theme install:

Waiting for help,
Please help

FS#12213: Pagination buttons missing 2018-05-11T08:02:02Z 2018-05-11T08:02:02Z

Hello again!
I have another problem that I think is to do with my theme or Hoki options plugin - I don’t have any pagination buttons on the shop. There are a few pages of products now and the site only shows one with no ‘next’ button or any pagination.

Gabrielle Young
FS#12143: Can't activate Hoki Features plugin 2018-05-04T21:34:49Z 2018-04-30T07:15:29Z

Hello! When I try and activate the hoki features plugin I get this:

Fatal error: Cannot redeclare soundcloud_shortcode() (previously declared in /homepages/15/d731227237/htdocs/clickandbuilds/SewbytheSea/wp-content/plugins/jetpack/modules/shortcodes/soundcloud.php:50) in /homepages/15/d731227237/htdocs/clickandbuilds/SewbytheSea/wp-content/plugins/hoki-features/extensions/soundcloud/soundcloud.php on line 113

Please help thankyou!

Gabrielle Young
FS#11899: Checkout page on mobile devices is broken 2018-03-21T17:34:51Z 2018-03-21T13:50:21Z


The checkout page is not centred properly. The form is not 100% width for the order details, the name and family name boxes are to small to click on them (they should be placed one over another) and the ”Additional order details” should not be placed next to the form, it must be at the bottom so it will not interfere with the user experience.

It seems to me that the theme is not finished, having a-lot of bugs! :)

Bianca Mitrea
FS#11896: Woocomerce widgets are not working properly 2018-03-21T17:34:28Z 2018-03-21T13:00:34Z


The Woocommerce widgets are not pulling the global font and also they are not working as they should (cannot change the number of product columns)

Bianca Mitrea
FS#11892: Problems with the header and the mobile menu 2018-03-21T17:34:38Z 2018-03-21T09:23:55Z


I just installed the theme and i noticed major problems with the header. Search is not appearing and on mobile i have major glitches (menus appearing several times, UI elements are not aligned properly)

The test domain is at:

Bianca Mitrea
FS#11714: Cant change header 2018-05-04T21:35:03Z 2018-02-19T16:25:47Z


i’d like to change header layout to the first design. Im actually in the 4 but when i select the first in hoki options and i save. It doesnt do nothing. How can i change manually?

Thank you so much

FS#11543: Store view 2018-02-10T20:56:24Z 2018-01-31T10:22:08Z

After the last Woocommerce plugin update, I can not turn off the category in the store view.

Stanislaw Malys
FS#11508: Change colors widget? 2018-01-30T10:20:59Z 2018-01-26T09:52:31Z

Hello, i would like to change the theme colors. Where can I do this?

Stanislaw Malys
FS#11496: Removing unnecessary things 2018-01-25T11:44:36Z 2018-01-24T17:00:47Z

How can I delete the “log in” and cart from the bar on top? I can not find a reference anywhere. Can you help me?

Stanislaw Malys