Promokit Support Promokit Support Alysum: Recently opened tasks https://support.promokit.eu/ 2018-11-13T22:40:51Z FS#13239: Product list on Alysum Home page 2018-11-13T22:40:51Z 2018-11-13T22:40:51Z

Hello,

I’m trying to configure some pictures on my default page but it’s impossible (attached product list image). How you can see there isn’t any blank space between pictures, and looks very bad. How I can fix it? The idea is to look like the attached file isotope.

Also I would like to know why the background of my pictures it’s not white, when I see it on the photoshop it’s completely white. How can I change the background?

And is it possible to change the size of the photos, I know that exist the image settings (table of default size depending on different things). So my question is, if I want for example to change only the size of the pictures viewed only on the “product list " file attached how I can do? It’s enough for me to select one of the size created on the table, I don’t need to create more.

Thanks

Mercedes Retamozo Montoya https://support.promokit.eu/:13239
FS#13238: How to remove some social links 2018-11-13T19:53:40Z 2018-11-13T19:53:40Z

Hi,

I don’t need all social links in the bottom of the home page. Is it possible to remove some of them?

Thanks!

Crisan

Crisan de los Santos https://support.promokit.eu/:13238
FS#13237: How to translate and change background color 2018-11-13T22:32:44Z 2018-11-13T19:40:26Z

Hi,

I have a multi-language page (spanish and english) and I would like to change the background color and translate the following texts?

I attach the images.

Thanks!

Crisan de los Santos https://support.promokit.eu/:13237
FS#13236: Translate the following texts (multi-language page) 2018-11-13T19:38:04Z 2018-11-13T19:38:04Z

Hi,

I have a multi-language page (spanish & english) and there are some texts which I cannot find it under the translations module of prestashop.

Could you tell me how to translate them please?

I attach the images.

Crisan de los Santos https://support.promokit.eu/:13236
FS#13235: Update service is temporary unavailable! Please try later. 2018-11-13T17:52:47Z 2018-11-13T17:52:47Z

I try update theme Alysum, but I recive a menssage : Update service is temporary unavailable! Please try later.

Angel Molina B https://support.promokit.eu/:13235
FS#13234: Update service is temporary unavailable! Please try later. 2018-11-13T21:50:48Z 2018-11-13T17:51:38Z

I try update theme Alysum, but I recive a menssage : Update service is temporary unavailable! Please try later.

Angel Molina B https://support.promokit.eu/:13234
FS#13233: Issues with blog widget in home section 2018-11-13T15:35:07Z 2018-11-13T15:35:07Z

Hi again,

We are having problems configuring the blog widget from the home page. We set the blog in carousel mode but the blog posts appear one behind the other (see screenshots).

We saved the layout, clear the caché and deleted the browser cached data as well, but still same issue.

Can you please help us?

Best,

Ibon
Asier Iturralde https://support.promokit.eu/:13233
FS#13232: pk_testimonials issues 2018-11-13T15:22:27Z 2018-11-13T15:22:27Z

Good afternoon,

we suffering from some issues with pk_testimonials module. Mainly, the module asks to be registered in order to send an opinion, but once registered, asks for my name and an e-mail address as required. Is it possible that this information is taken from my profile? Why do we register first in order to make an comment?

A second question regarding pk_testimonials. Seems like the comment is limited to 240 characters. Why so small? Is it possible to make it bigger?

kind regards,

Ibon
Asier Iturralde https://support.promokit.eu/:13232
FS#13231: How to solve this problem? 2018-11-13T14:48:14Z 2018-11-13T14:48:14Z

If the predetermined product has 0 in quantity, it does not allow to buy any of the combinations (even if these do have available)

ANTONIO ALTUR BOSCH https://support.promokit.eu/:13231
FS#13230: instagram 2018-11-13T09:47:05Z 2018-11-13T09:47:05Z

hi, then im trying to add instagram information, and pressing save, o get 403 error, but should create " Matching Code " .

Mantas Statkevicius https://support.promokit.eu/:13230