Promokit Support Promokit Support Venedor: Recently closed tasks https://support.promokit.eu/ 2018-04-21T13:52:51Z FS#12095: Blog listing column 2018-04-21T13:52:51Z 2018-04-19T13:08:12Z

Hi,

The blog displays the part that contains title, author, description, read more button... in a col-sm-8 column, I would like for it to be full width, col-sm-12. Where can I change that?

Also, how can I increase the number of characters of the description?

Thank you.

Nuria Triquell https://support.promokit.eu/:12095
FS#12086: Facebook widget in Blog sidebar 2018-04-20T12:55:31Z 2018-04-18T18:27:14Z

Hello,

I would like to add the Facebook feed plugin to the sidebar of the blog and I’m not sure how to go about it, is there a way to do it? I guess I have to add it somehow to displayRightColumn?

https://developers.facebook.com/docs/plugins/page-plugin/

Thank you.

Nuria Triquell https://support.promokit.eu/:12086
FS#12092: Logo overlap on sticky 2018-04-19T10:24:50Z 2018-04-19T09:54:53Z

Hi,

The logo doesn’t reduce it’s size on sticky navbar, can I change it’s size only when it’s on sticky, through CSS or BO?

Nuria Triquell https://support.promokit.eu/:12092
FS#12085: Pk Isotope question 2018-04-18T21:15:27Z 2018-04-18T18:16:47Z

Hello,

I would like to know if there’s an option to this module to make it like a carousel, display 5 products and have the navigation arrows in order to see more products, similar to testimonials.

Thank you.

Nuria Triquell https://support.promokit.eu/:12085
FS#12044: Email template issue 2018-04-16T07:41:01Z 2018-04-12T07:13:34Z

Hi,

there is a customer email template problem (see the screen shot).

Would you please fix it or let me know how that can be customized.

Thank you very much.

Alexey Kedrov https://support.promokit.eu/:12044
FS#12045: Transactional emails problem 2018-04-13T12:26:39Z 2018-04-12T07:24:23Z

Hello,

I have a major problem with transactional emails here.

I don’t receive any new order confirmation emails on the side of the store.

Though,

  1. a customers receives all emails regarding an order (tested)
  2. contact form is working properly (tested)

Email settings seem to be ok.

Please, advise.

Thank you very much.

Alexey Kedrov https://support.promokit.eu/:12045
FS#12029: "New password" label gone 2018-04-13T11:31:56Z 2018-04-10T10:25:15Z

Hi,

On “account page” there is form to change name, email, and password. There are two inputs called “Password” but one of them should be “New password”. I don’t know where to find part of that code to change it. Could you help with that? In classic theme everything is fine.

Krzysiek https://support.promokit.eu/:12029
FS#12034: Product page tabs 2018-04-11T11:09:30Z 2018-04-10T14:52:05Z

Hello!

Is it possible to swap “FEATURES” AND “MORE INFO” tabs as it is shown at the screen shot and rename the “MORE INFO” tab to “DESCRIPTION”.

The thing is that the major facts about a product are given in the product description field. So, when “FEATURES” tab comes first at the product page, it might be confusing for a customer as he does not see the detailed information about the product at a first sight.

Apriciate your assistance.

Alexey Kedrov https://support.promokit.eu/:12034
FS#12018: Updated page builder, can't see/set homepage now 2018-04-10T09:22:18Z 2018-04-09T11:06:34Z

Hi.

http://www.prestabrain.com/product/free-prestashop-page-builder/

I installed this version of the Page builder because I need to create some custom pages and the other version didn’t allow that. Now I can create custom pages but the homepage is blank, I can only see the menu.

I exported the layout before updating and uploaded it afterwards, works on custom pages but not on the homepage. I’ve set is as Home Page but it doesn’t work.

What should I do?

Nuria Triquell https://support.promokit.eu/:12018
FS#12010: Problem with displaying prices 2018-04-09T14:15:01Z 2018-04-06T15:52:58Z

Hi,

there is a major problem with displaying discounted prices in Product Carousel module (see the screen shot). The discounted price does not show up in FEATURED and SPECIAL tabs. Please, assist.

Thank you.

Alexey Kedrov https://support.promokit.eu/:12010