Promokit Support Promokit Support Venedor: Recently closed tasks https://support.promokit.eu/ 2018-11-10T16:32:06Z FS#13138: Instructions 2018-11-10T16:32:06Z 2018-10-26T08:53:42Z

Hello. I am having troubles with Venedor theme. I simply dont know how to use it; how to replace my pictures and information with default ones. Do you have any instructions I could get? I am in a hurry because my business is standing still and I can not wait no longer to hesitate.

Klavdija Vrečer https://support.promokit.eu/:13138
FS#13155: HELP! 2018-11-10T16:31:58Z 2018-10-27T17:16:43Z

Hello. I need your help. My shop is broken, because I deleted demo categories and products, and put my own in it. In the attachment file you can see how it looks. What can I do??

Klavdija Vrečer https://support.promokit.eu/:13155
FS#12569: edit the footer 2018-10-09T11:31:14Z 2018-07-17T16:17:15Z

How can I edit the footer?

Joaquin Salvatierra https://support.promokit.eu/:12569
FS#12822: ContextErrorException after venedor installation 2018-10-09T11:30:53Z 2018-08-30T09:51:02Z

Hello,

After installing the Vendor prestashop 1.7 theme, the FO is in error 500.
I activated the debug mode, as an attachment the capture of the error on PsPageBuilder

I uninstalled the theme and then installed the same error again

Thank you for your help

Regards
Olivier
Website : http://www.chapiteauxpaschers.fr http://www.chapiteauxpaschers.fr/pl/

Olivier Tinchant https://support.promokit.eu/:12822
FS#12943: categories tree - collapse objects if active page 2018-09-21T13:36:08Z 2018-09-20T09:42:32Z

Hi,
I bought the theme and published my new site. I’ve already managed to solve a few problems but now I need help.

The category tree on the left has TABs that are closed when I open a page.
I should manually open the categories that have subcategories.

I would like the tab to open on its own when I’m on the active page (Category A > Subcategory AA > Subcategory AAA).

I do not have the authorization to provide access but I can move between php and js.
Is there a way to solve this?

Thank you.

Bartolomeo Paparella https://support.promokit.eu/:12943
FS#12752: Page Builder - can't edit or add new widget 2018-09-17T08:50:00Z 2018-08-21T10:20:10Z

I buy your theme, and install it on prestashop 1.7.4.2. It work fine until i try edit slider on page builder(change slider to custom), after that i get blank page, and ContextErrorException Warning: Illegal string offset ‘type’ after turn on debug mode. I try then add slider myself, add different widget or edit, always with same error after change. Everything start work fine when custom edited or added widgets are deleted from page builder profile. I add files with screens of this error from 2 different widgets added to profile. It will be also avaliable on page: http://orlaya.ecofusion.nazwa.pl/ . Simple: any custom changes or widget added in page builder profile make page blank with ContextErrorException Warning: Illegal string offset ‘type’, so page builder is unusable in that form.

Marcin Rokoszewski https://support.promokit.eu/:12752
FS#12877: PS 1.7.4.2 after additing new widget, site gives HTTP ERROR 500. 2018-09-07T15:44:13Z 2018-09-07T14:10:20Z

I have the same issue like in Ticket #12752 - Page Builder - can’t edit or add new widget

I installd theme on prestashop 1.7.4.2 and after additing new widget, site gives HTTP ERROR 500.

1. Theme venedor-v.3.0.4 was installed pn PS 1.7.4.2 then updated up to v.3.0.5
2. After resetting Page Builder module as you said and cleaning Cash, site switched to default Green preset, and after several time
switchg different presets and cleaning cash it was installed Blue theme.
3. Then again I try to add new widget? clean Cass but site respond HTTP ERROR 500 ((

How to fix it?

Ruslan Polukarov https://support.promokit.eu/:12877
FS#12856: "Up" and "Down" buttons does not work in the cart 2018-09-05T11:50:15Z 2018-09-05T05:31:34Z

Hi! After activating - Show “Up” and “Down” buttons, in does not work in the cart.

Ruslan Polukarov https://support.promokit.eu/:12856
FS#12497: Pagebuilder shortcode - Using Shortcode In Cms Page 2018-08-30T10:16:16Z 2018-07-06T13:38:48Z

Hello,

I created a layout profiles in Page Builder Editor, I want to use this layout on a CMS page.
So I copy the shortcode generated [pagebuilder id=”8”] and paste it in the content field of the CMS page.
But the shortcode is displaying on the front page and not the content of the layout profile created.
I don’t know why? How I can use the shortcode in my CMS page to display the content of the layout created?

Thanks,
Best regards

Elie Henault https://support.promokit.eu/:12497
FS#12787: How to arrange "Compare list" on the top 2018-08-30T10:16:04Z 2018-08-25T16:42:58Z

Hello, I have some question with Compare modul, could you please clarify how to arrange “Compare list” on the top of page like in a demo (I attached a picture), I did not find answer in documentation...

Ruslan Polukarov https://support.promokit.eu/:12787