Promokit Support https://support.promokit.eu/ Promokit Support Hoki: Recently opened tasks 2018-04-10T07:47:16Z FS#12026: Hoki Features Plugin Won't Activate And Outdated Copies of Template Files https://support.promokit.eu/index.php?do=details&task_id=12026 2018-04-10T07:47:16Z Heather Drewett Hello I am hoping that you can help me. I installed the required and recommended plugins. However, one of them won’t activate. The Hoki Features plugin won’t activate. I keep getting this error code: Fatal error: Cannot redeclare soundcloud_flash_widget() (previously declared in /home/chatoye2/public_html/wp-content/plugins/jetpack/modules/shortcodes/soundcloud.php:226) in /home/chatoye2/public_html/wp-content/plugins/hoki-features/extensions/soundcloud/soundcloud.php on line 187 Also, I am getting this message on my dashboard: Your theme (Hoki) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme. Could you please instruct me as to how I should go about fixing these issues? Thank you,Heather Drewett Hello

I am hoping that you can help me.

I installed the required and recommended plugins. However, one of them won’t activate.

The Hoki Features plugin won’t activate. I keep getting this error code: Fatal error: Cannot redeclare soundcloud_flash_widget() (previously declared in /home/chatoye2/public_html/wp-content/plugins/jetpack/modules/shortcodes/soundcloud.php:226) in /home/chatoye2/public_html/wp-content/plugins/hoki-features/extensions/soundcloud/soundcloud.php on line 187

Also, I am getting this message on my dashboard: Your theme (Hoki) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

Could you please instruct me as to how I should go about fixing these issues?

Thank you,
Heather Drewett

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FS#11899: Checkout page on mobile devices is broken https://support.promokit.eu/index.php?do=details&task_id=11899 2018-03-21T17:34:51Z Bianca Mitrea Hi, The checkout page is not centred properly. The form is not 100% width for the order details, the name and family name boxes are to small to click on them (they should be placed one over another) and the ”Additional order details” should not be placed next to the form, it must be at the bottom so it will not interfere with the user experience. It seems to me that the theme is not finished, having a-lot of bugs! Hi,

The checkout page is not centred properly. The form is not 100% width for the order details, the name and family name boxes are to small to click on them (they should be placed one over another) and the ”Additional order details” should not be placed next to the form, it must be at the bottom so it will not interfere with the user experience.

It seems to me that the theme is not finished, having a-lot of bugs! :)

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FS#11896: Woocomerce widgets are not working properly https://support.promokit.eu/index.php?do=details&task_id=11896 2018-03-21T17:34:28Z Bianca Mitrea Hello, The Woocommerce widgets are not pulling the global font and also they are not working as they should (cannot change the number of product columns) Hello,

The Woocommerce widgets are not pulling the global font and also they are not working as they should (cannot change the number of product columns)

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FS#11892: Problems with the header and the mobile menu https://support.promokit.eu/index.php?do=details&task_id=11892 2018-03-21T17:34:38Z Bianca Mitrea Hello, I just installed the theme and i noticed major problems with the header. Search is not appearing and on mobile i have major glitches (menus appearing several times, UI elements are not aligned properly) The test domain is at: https://www.qicosmetics.ro/tst/wordpress/ Hello,

I just installed the theme and i noticed major problems with the header. Search is not appearing and on mobile i have major glitches (menus appearing several times, UI elements are not aligned properly)

The test domain is at: https://www.qicosmetics.ro/tst/wordpress/

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FS#11714: Cant change header https://support.promokit.eu/index.php?do=details&task_id=11714 2018-02-19T16:25:47Z Christian Hi, i’d like to change header layout to the first design. Im actually in the 4 but when i select the first in hoki options and i save. It doesnt do nothing. How can i change manually? Thank you so much Hi,

i’d like to change header layout to the first design. Im actually in the 4 but when i select the first in hoki options and i save. It doesnt do nothing. How can i change manually?

Thank you so much

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FS#11543: Store view https://support.promokit.eu/index.php?do=details&task_id=11543 2018-02-10T20:56:24Z Stanislaw Malys After the last Woocommerce plugin update, I can not turn off the category in the store view.Thanks After the last Woocommerce plugin update, I can not turn off the category in the store view.
Thanks

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FS#11508: Change colors widget? https://support.promokit.eu/index.php?do=details&task_id=11508 2018-01-30T10:20:59Z Stanislaw Malys Hello, i would like to change the theme colors. Where can I do this? Hello, i would like to change the theme colors. Where can I do this?

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FS#11496: Removing unnecessary things https://support.promokit.eu/index.php?do=details&task_id=11496 2018-01-25T11:44:36Z Stanislaw Malys How can I delete the “log in” and cart from the bar on top? I can not find a reference anywhere. Can you help me? How can I delete the “log in” and cart from the bar on top? I can not find a reference anywhere. Can you help me?

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FS#11484: "Import Demo Data" - Error 500 https://support.promokit.eu/index.php?do=details&task_id=11484 2018-01-30T17:00:30Z Stanislaw Malys I have such an error when importing Demo Data I have such an error when importing Demo Data

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FS#11429: Problem with hoki-features plugin https://support.promokit.eu/index.php?do=details&task_id=11429 2018-02-09T17:24:55Z George Efthymiou Hi Marek in this  FS#11084  ticket from 08 December i told youi had problem with hoki features plugin you solved the issue by editing the hoki-features.php and it workedBut now i noticed that the hoki featured disappeared.and i can not use the features nor can i go to Category settings and change Product Columns number option. Thanks in advance Hi Marek

in this  FS#11084  ticket from 08 December i told you
i had problem with hoki features plugin you solved the
issue by editing the hoki-features.php and it worked
But now i noticed that the hoki featured disappeared.
and i can not use the features nor can i go to
Category settings and change Product Columns number option.

Thanks in advance

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