Promokit Support https://support.promokit.eu/ Promokit Support Hoki: Recently opened tasks 2018-09-17T11:51:42Z FS#12915: Cannot install the Hoki theme required plugins ! https://support.promokit.eu/index.php?do=details&task_id=12915 2018-09-17T11:51:42Z Andrei Hello, I just bought and installed the Hoki theme, but unfortunately, the required plugins cannot be installed. Please take a look at the 2 screenshot attachments.The subdomain where I made the theme install: http://oldenshop.vandytech.ro Waiting for help,Please helpThanks! Hello,

I just bought and installed the Hoki theme, but unfortunately, the required plugins cannot be installed.
Please take a look at the 2 screenshot attachments.
The subdomain where I made the theme install: http://oldenshop.vandytech.ro

Waiting for help,
Please help
Thanks!

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FS#12213: Pagination buttons missing https://support.promokit.eu/index.php?do=details&task_id=12213 2018-05-11T08:02:02Z Gabrielle Young Hello again!I have another problem that I think is to do with my theme or Hoki options plugin - I don’t have any pagination buttons on the shop. There are a few pages of products now and the site only shows one with no ‘next’ button or any pagination.Thankyou,Gabby Hello again!
I have another problem that I think is to do with my theme or Hoki options plugin - I don’t have any pagination buttons on the shop. There are a few pages of products now and the site only shows one with no ‘next’ button or any pagination.
Thankyou,
Gabby

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FS#12143: Can't activate Hoki Features plugin https://support.promokit.eu/index.php?do=details&task_id=12143 2018-05-04T21:34:49Z Gabrielle Young Hello! When I try and activate the hoki features plugin I get this: Fatal error: Cannot redeclare soundcloud_shortcode() (previously declared in /homepages/15/d731227237/htdocs/clickandbuilds/SewbytheSea/wp-content/plugins/jetpack/modules/shortcodes/soundcloud.php:50) in /homepages/15/d731227237/htdocs/clickandbuilds/SewbytheSea/wp-content/plugins/hoki-features/extensions/soundcloud/soundcloud.php on line 113 Please help thankyou! Hello! When I try and activate the hoki features plugin I get this:

Fatal error: Cannot redeclare soundcloud_shortcode() (previously declared in /homepages/15/d731227237/htdocs/clickandbuilds/SewbytheSea/wp-content/plugins/jetpack/modules/shortcodes/soundcloud.php:50) in /homepages/15/d731227237/htdocs/clickandbuilds/SewbytheSea/wp-content/plugins/hoki-features/extensions/soundcloud/soundcloud.php on line 113

Please help thankyou!

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FS#11899: Checkout page on mobile devices is broken https://support.promokit.eu/index.php?do=details&task_id=11899 2018-03-21T17:34:51Z Bianca Mitrea Hi, The checkout page is not centred properly. The form is not 100% width for the order details, the name and family name boxes are to small to click on them (they should be placed one over another) and the ”Additional order details” should not be placed next to the form, it must be at the bottom so it will not interfere with the user experience. It seems to me that the theme is not finished, having a-lot of bugs! Hi,

The checkout page is not centred properly. The form is not 100% width for the order details, the name and family name boxes are to small to click on them (they should be placed one over another) and the ”Additional order details” should not be placed next to the form, it must be at the bottom so it will not interfere with the user experience.

It seems to me that the theme is not finished, having a-lot of bugs! :)

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FS#11896: Woocomerce widgets are not working properly https://support.promokit.eu/index.php?do=details&task_id=11896 2018-03-21T17:34:28Z Bianca Mitrea Hello, The Woocommerce widgets are not pulling the global font and also they are not working as they should (cannot change the number of product columns) Hello,

The Woocommerce widgets are not pulling the global font and also they are not working as they should (cannot change the number of product columns)

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FS#11892: Problems with the header and the mobile menu https://support.promokit.eu/index.php?do=details&task_id=11892 2018-03-21T17:34:38Z Bianca Mitrea Hello, I just installed the theme and i noticed major problems with the header. Search is not appearing and on mobile i have major glitches (menus appearing several times, UI elements are not aligned properly) The test domain is at: https://www.qicosmetics.ro/tst/wordpress/ Hello,

I just installed the theme and i noticed major problems with the header. Search is not appearing and on mobile i have major glitches (menus appearing several times, UI elements are not aligned properly)

The test domain is at: https://www.qicosmetics.ro/tst/wordpress/

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FS#11714: Cant change header https://support.promokit.eu/index.php?do=details&task_id=11714 2018-05-04T21:35:03Z Christian Hi, i’d like to change header layout to the first design. Im actually in the 4 but when i select the first in hoki options and i save. It doesnt do nothing. How can i change manually? Thank you so much Hi,

i’d like to change header layout to the first design. Im actually in the 4 but when i select the first in hoki options and i save. It doesnt do nothing. How can i change manually?

Thank you so much

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FS#11543: Store view https://support.promokit.eu/index.php?do=details&task_id=11543 2018-02-10T20:56:24Z Stanislaw Malys After the last Woocommerce plugin update, I can not turn off the category in the store view.Thanks After the last Woocommerce plugin update, I can not turn off the category in the store view.
Thanks

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FS#11508: Change colors widget? https://support.promokit.eu/index.php?do=details&task_id=11508 2018-01-30T10:20:59Z Stanislaw Malys Hello, i would like to change the theme colors. Where can I do this? Hello, i would like to change the theme colors. Where can I do this?

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FS#11496: Removing unnecessary things https://support.promokit.eu/index.php?do=details&task_id=11496 2018-01-25T11:44:36Z Stanislaw Malys How can I delete the “log in” and cart from the bar on top? I can not find a reference anywhere. Can you help me? How can I delete the “log in” and cart from the bar on top? I can not find a reference anywhere. Can you help me?

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