Promokit Support https://support.promokit.eu/ Promokit Support Alysum: Recently opened tasks 2018-11-13T22:40:51Z FS#13239: Product list on Alysum Home page https://support.promokit.eu/index.php?do=details&task_id=13239 2018-11-13T22:40:51Z Mercedes Retamozo Montoya Hello, I’m trying to configure some pictures on my default page but it’s impossible (attached product list image). How you can see there isn’t any blank space between pictures, and looks very bad. How I can fix it? The idea is to look like the attached file isotope. Also I would like to know why the background of my pictures it’s not white, when I see it on the photoshop it’s completely white. How can I change the background? And is it possible to change the size of the photos, I know that exist the image settings (table of default size depending on different things). So my question is, if I want for example to change only the size of the pictures viewed only on the “product list " file attached how I can do? It’s enough for me to select one of the size created on the table, I don’t need to create more. Thanks Hello,

I’m trying to configure some pictures on my default page but it’s impossible (attached product list image). How you can see there isn’t any blank space between pictures, and looks very bad. How I can fix it? The idea is to look like the attached file isotope.

Also I would like to know why the background of my pictures it’s not white, when I see it on the photoshop it’s completely white. How can I change the background?

And is it possible to change the size of the photos, I know that exist the image settings (table of default size depending on different things). So my question is, if I want for example to change only the size of the pictures viewed only on the “product list " file attached how I can do? It’s enough for me to select one of the size created on the table, I don’t need to create more.

Thanks

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FS#13238: How to remove some social links https://support.promokit.eu/index.php?do=details&task_id=13238 2018-11-13T19:53:40Z Crisan de los Santos Hi, I don’t need all social links in the bottom of the home page. Is it possible to remove some of them? Thanks! Crisan Hi,

I don’t need all social links in the bottom of the home page. Is it possible to remove some of them?

Thanks!

Crisan

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FS#13237: How to translate and change background color https://support.promokit.eu/index.php?do=details&task_id=13237 2018-11-13T22:32:44Z Crisan de los Santos Hi, I have a multi-language page (spanish and english) and I would like to change the background color and translate the following texts? I attach the images. Thanks! Hi,

I have a multi-language page (spanish and english) and I would like to change the background color and translate the following texts?

I attach the images.

Thanks!

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FS#13236: Translate the following texts (multi-language page) https://support.promokit.eu/index.php?do=details&task_id=13236 2018-11-13T19:38:04Z Crisan de los Santos Hi, I have a multi-language page (spanish & english) and there are some texts which I cannot find it under the translations module of prestashop. Could you tell me how to translate them please? I attach the images. Hi,

I have a multi-language page (spanish & english) and there are some texts which I cannot find it under the translations module of prestashop.

Could you tell me how to translate them please?

I attach the images.

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FS#13235: Update service is temporary unavailable! Please try later. https://support.promokit.eu/index.php?do=details&task_id=13235 2018-11-13T17:52:47Z Angel Molina B I try update theme Alysum, but I recive a menssage : Update service is temporary unavailable! Please try later. I try update theme Alysum, but I recive a menssage : Update service is temporary unavailable! Please try later.

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FS#13234: Update service is temporary unavailable! Please try later. https://support.promokit.eu/index.php?do=details&task_id=13234 2018-11-13T21:50:48Z Angel Molina B I try update theme Alysum, but I recive a menssage : Update service is temporary unavailable! Please try later. I try update theme Alysum, but I recive a menssage : Update service is temporary unavailable! Please try later.

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FS#13233: Issues with blog widget in home section https://support.promokit.eu/index.php?do=details&task_id=13233 2018-11-13T15:35:07Z Asier Iturralde Hi again, We are having problems configuring the blog widget from the home page. We set the blog in carousel mode but the blog posts appear one behind the other (see screenshots). We saved the layout, clear the caché and deleted the browser cached data as well, but still same issue. Can you please help us? Best, Ibon Hi again,

We are having problems configuring the blog widget from the home page. We set the blog in carousel mode but the blog posts appear one behind the other (see screenshots).

We saved the layout, clear the caché and deleted the browser cached data as well, but still same issue.

Can you please help us?

Best,

Ibon
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FS#13232: pk_testimonials issues https://support.promokit.eu/index.php?do=details&task_id=13232 2018-11-13T15:22:27Z Asier Iturralde Good afternoon, we suffering from some issues with pk_testimonials module. Mainly, the module asks to be registered in order to send an opinion, but once registered, asks for my name and an e-mail address as required. Is it possible that this information is taken from my profile? Why do we register first in order to make an comment? A second question regarding pk_testimonials. Seems like the comment is limited to 240 characters. Why so small? Is it possible to make it bigger? kind regards, Ibon Good afternoon,

we suffering from some issues with pk_testimonials module. Mainly, the module asks to be registered in order to send an opinion, but once registered, asks for my name and an e-mail address as required. Is it possible that this information is taken from my profile? Why do we register first in order to make an comment?

A second question regarding pk_testimonials. Seems like the comment is limited to 240 characters. Why so small? Is it possible to make it bigger?

kind regards,

Ibon
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FS#13231: How to solve this problem? https://support.promokit.eu/index.php?do=details&task_id=13231 2018-11-13T14:48:14Z ANTONIO ALTUR BOSCH If the predetermined product has 0 in quantity, it does not allow to buy any of the combinations (even if these do have available) If the predetermined product has 0 in quantity, it does not allow to buy any of the combinations (even if these do have available)

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FS#13230: instagram https://support.promokit.eu/index.php?do=details&task_id=13230 2018-11-13T09:47:05Z Mantas Statkevicius hi, then im trying to add instagram information, and pressing save, o get 403 error, but should create " Matching Code " . hi, then im trying to add instagram information, and pressing save, o get 403 error, but should create " Matching Code " .

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