Promokit Support https://support.promokit.eu/ Promokit Support Venedor: Recently closed tasks 2018-07-05T13:35:58Z FS#12482: PURE CHAT https://support.promokit.eu/index.php?do=details&task_id=12482 2018-07-05T13:35:58Z pablo gonzalez Hi!! how are you? i can´t find the ID in Pure Chat config to input it on the Prestashop module. I have a count on PureChat and i added the javascript snippet script, following the instructions in the forum page in the footer of admin page of prestashop and its works ok, but only in that page of course.Could you give me an instruction to install PureChat in the Venedor Template? Thanks!! Hi!! how are you? i can´t find the ID in Pure Chat config to input it on the Prestashop module. I have a count on PureChat and i added the javascript snippet script, following the instructions in the forum page in the footer of admin page of prestashop and its works ok, but only in that page of course.
Could you give me an instruction to install PureChat in the Venedor Template?

Thanks!!

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FS#12486: GOOGLE MAPS https://support.promokit.eu/index.php?do=details&task_id=12486 2018-07-04T19:55:07Z pablo gonzalez hello, please look the image attached. What´s the problem? hello, please look the image attached. What´s the problem?

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FS#12477: Manufacturers Carousel https://support.promokit.eu/index.php?do=details&task_id=12477 2018-07-04T13:41:42Z Óscar Méndez Hello, the Manufacturers Carousel on the home it isn’t working. It show a static colum with the images.I can’t found the pk_manufacturersCarousel module on my FTP. Please, Could you tell me how fix it?Thanks very much Hello,
the Manufacturers Carousel on the home it isn’t working. It show a static colum with the images.
I can’t found the pk_manufacturersCarousel module on my FTP.
Please, Could you tell me how fix it?
Thanks very much

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FS#12478: blockcart-modal doesn't display - ajax request only when use Page Builder Profile Darkcyan https://support.promokit.eu/index.php?do=details&task_id=12478 2018-07-04T10:51:45Z Elie Henault Hello, I installed the theme on prestashop 1.7, I use the Darkcyan Page Builder Profile. On a product when I click on add to cart button, the blockcart-modal doesn’t apprear, but the product has successfully been put in the cart.If I change the Page Builder Profile to Blue or Venedor it works, the blockcart-modal is working correctly. I looked the xhr request on network panel of my browser and only when I’m using Darkcyan there is twice the same request, it misses the request call “ajax” that appear with the other Page Builder Profile. I didn’t change any js or php code of the theme. I give you screenshot form the Network panel for the xhr request, and the link to my development prestashop website.Please don’t disclosed this url. Shop url : https://labo.webcorporate.fr/alu-floors/en/parquet-ferme/20-45-plancher.html#/7-color-beige/26-chauffant-normal I looking forward to your response,Best regards ThanksElie Hello,

I installed the theme on prestashop 1.7, I use the Darkcyan Page Builder Profile.

On a product when I click on add to cart button, the blockcart-modal doesn’t apprear, but the product has successfully been put in the cart.
If I change the Page Builder Profile to Blue or Venedor it works, the blockcart-modal is working correctly.

I looked the xhr request on network panel of my browser and only when I’m using Darkcyan there is twice the same request, it misses the request call “ajax” that appear with the other Page Builder Profile.

I didn’t change any js or php code of the theme.

I give you screenshot form the Network panel for the xhr request, and the link to my development prestashop website.
Please don’t disclosed this url.

Shop url : https://labo.webcorporate.fr/alu-floors/en/parquet-ferme/20-45-plancher.html#/7-color-beige/26-chauffant-normal

I looking forward to your response,
Best regards

Thanks
Elie

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FS#12433: Installation error https://support.promokit.eu/index.php?do=details&task_id=12433 2018-07-04T09:00:00Z Óscar Méndez Hello,I have installed the theme on my local Prestashop but when I try to active it show me a blank screen. I have 1.7.3 version. Could be that the error?Thanks for your answer. Hello,
I have installed the theme on my local Prestashop but when I try to active it show me a blank screen. I have 1.7.3 version. Could be that the error?
Thanks for your answer.

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FS#12197: impossible customization https://support.promokit.eu/index.php?do=details&task_id=12197 2018-06-23T08:31:57Z Valérie Winka Hello,Last week. I contacted you for problems activating the theme. After following your instructions, I was able to activate the theme. However today, I have no settings that I do not register. Thanks for considering my request quickly. I’m way behind the creation of the site. Hello,
Last week. I contacted you for problems activating the theme. After following your instructions, I was able to activate the theme. However today, I have no settings that I do not register. Thanks for considering my request quickly. I’m way behind the creation of the site.

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FS#12236: About Page Builder https://support.promokit.eu/index.php?do=details&task_id=12236 2018-06-23T08:31:51Z andres tapia Hi,just a little question, is it possible to use page builder for other pages than Home?ThanksAndres Hi,
just a little question, is it possible to use page builder for other pages than Home?
Thanks
Andres

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FS#12256: Problems with the seller theme installation https://support.promokit.eu/index.php?do=details&task_id=12256 2018-06-23T08:31:42Z Joaquin Salvatierra We are having problems with the installation (http error 500) and the activation of the theme. While we were trying to install it in localhost it is immpossible to activate the templates. The error it gives us is as if we did not have an internet connection, both when trying to configure the template and when accessing the modules tab of prestashop. We use version 1.6.11 and we are installing the version of the theme Venedor 1.6. We are having problems with the installation (http error 500) and the activation of the theme. While we were trying to install it in localhost it is immpossible to activate the templates. The error it gives us is as if we did not have an internet connection, both when trying to configure the template and when accessing the modules tab of prestashop. We use version 1.6.11 and we are installing the version of the theme Venedor 1.6.

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FS#12258: Map and menu https://support.promokit.eu/index.php?do=details&task_id=12258 2018-06-23T08:31:32Z Alexandre Derive Hello, I’m using the 1.6.1.17 version of Prestashop, and I’ve some problems with the Venedor theme. First of all, I can’t see the map on the contact page (I’ve already put an API code). Then, I’ve inserted an image in the menu, but I can’t see it, instead there is a question mark (in the navigation, under “produits”). Thanks Hello,
I’m using the 1.6.1.17 version of Prestashop, and I’ve some problems with the Venedor theme. First of all, I can’t see the map on the contact page (I’ve already put an API code). Then, I’ve inserted an image in the menu, but I can’t see it, instead there is a question mark (in the navigation, under “produits”).
Thanks

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FS#12303: Pk Isotope - Some products aren't displaying. https://support.promokit.eu/index.php?do=details&task_id=12303 2018-06-23T08:31:21Z Nuria Triquell Hello, I have some products that are on sale but they aren’t showing in the tab. Also, the same happens with new products but with those if I reset the module they start showing up. Does the module have cache or something? Hello,

I have some products that are on sale but they aren’t showing in the tab. Also, the same happens with new products but with those if I reset the module they start showing up. Does the module have cache or something?

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