Promokit Support https://support.promokit.eu/ Promokit Support Venedor: Recently closed tasks 2018-04-23T12:10:28Z FS#12102: Newsletter in right sidebar https://support.promokit.eu/index.php?do=details&task_id=12102 2018-04-23T12:10:28Z Nuria Triquell Hi, I would like to display the newsletter module in the right sidebar of the blog, I’ve tried to add the module there but it only displays the module title, is there a way to do that without a lot of customisation? Hi,

I would like to display the newsletter module in the right sidebar of the blog, I’ve tried to add the module there but it only displays the module title, is there a way to do that without a lot of customisation?

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FS#12077: Testimonials slider problem https://support.promokit.eu/index.php?do=details&task_id=12077 2018-04-23T10:43:42Z Alexey Kedrov Hello, is there any chance to reduce the time for showing the testimonials on a pk_testimonials module? It is totally impossible to read from top to bottom as it slides too fast. Hello,

is there any chance to reduce the time for showing the testimonials on a pk_testimonials module? It is totally impossible to read from top to bottom as it slides too fast.

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FS#12095: Blog listing column https://support.promokit.eu/index.php?do=details&task_id=12095 2018-04-21T13:52:51Z Nuria Triquell Hi, The blog displays the part that contains title, author, description, read more button... in a col-sm-8 column, I would like for it to be full width, col-sm-12. Where can I change that? Also, how can I increase the number of characters of the description? Thank you. Hi,

The blog displays the part that contains title, author, description, read more button... in a col-sm-8 column, I would like for it to be full width, col-sm-12. Where can I change that?

Also, how can I increase the number of characters of the description?

Thank you.

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FS#12086: Facebook widget in Blog sidebar https://support.promokit.eu/index.php?do=details&task_id=12086 2018-04-20T12:55:31Z Nuria Triquell Hello, I would like to add the Facebook feed plugin to the sidebar of the blog and I’m not sure how to go about it, is there a way to do it? I guess I have to add it somehow to displayRightColumn? https://developers.facebook.com/docs/plugins/page-plugin/ Thank you. Hello,

I would like to add the Facebook feed plugin to the sidebar of the blog and I’m not sure how to go about it, is there a way to do it? I guess I have to add it somehow to displayRightColumn?

https://developers.facebook.com/docs/plugins/page-plugin/

Thank you.

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FS#12092: Logo overlap on sticky https://support.promokit.eu/index.php?do=details&task_id=12092 2018-04-19T10:24:50Z Nuria Triquell Hi, The logo doesn’t reduce it’s size on sticky navbar, can I change it’s size only when it’s on sticky, through CSS or BO? Hi,

The logo doesn’t reduce it’s size on sticky navbar, can I change it’s size only when it’s on sticky, through CSS or BO?

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FS#12085: Pk Isotope question https://support.promokit.eu/index.php?do=details&task_id=12085 2018-04-18T21:15:27Z Nuria Triquell Hello, I would like to know if there’s an option to this module to make it like a carousel, display 5 products and have the navigation arrows in order to see more products, similar to testimonials. Thank you. Hello,

I would like to know if there’s an option to this module to make it like a carousel, display 5 products and have the navigation arrows in order to see more products, similar to testimonials.

Thank you.

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FS#12044: Email template issue https://support.promokit.eu/index.php?do=details&task_id=12044 2018-04-16T07:41:01Z Alexey Kedrov Hi, there is a customer email template problem (see the screen shot). Would you please fix it or let me know how that can be customized. Thank you very much. Hi,

there is a customer email template problem (see the screen shot).

Would you please fix it or let me know how that can be customized.

Thank you very much.

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FS#12045: Transactional emails problem https://support.promokit.eu/index.php?do=details&task_id=12045 2018-04-13T12:26:39Z Alexey Kedrov Hello, I have a major problem with transactional emails here. I don’t receive any new order confirmation emails on the side of the store. Though, a customers receives all emails regarding an order (tested) contact form is working properly (tested) Email settings seem to be ok. Please, advise. Thank you very much. Hello,

I have a major problem with transactional emails here.

I don’t receive any new order confirmation emails on the side of the store.

Though,

  1. a customers receives all emails regarding an order (tested)
  2. contact form is working properly (tested)

Email settings seem to be ok.

Please, advise.

Thank you very much.

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FS#12029: "New password" label gone https://support.promokit.eu/index.php?do=details&task_id=12029 2018-04-13T11:31:56Z Krzysiek Hi, On “account page” there is form to change name, email, and password. There are two inputs called “Password” but one of them should be “New password”. I don’t know where to find part of that code to change it. Could you help with that? In classic theme everything is fine. Hi,

On “account page” there is form to change name, email, and password. There are two inputs called “Password” but one of them should be “New password”. I don’t know where to find part of that code to change it. Could you help with that? In classic theme everything is fine.

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FS#12034: Product page tabs https://support.promokit.eu/index.php?do=details&task_id=12034 2018-04-11T11:09:30Z Alexey Kedrov Hello! Is it possible to swap “FEATURES” AND “MORE INFO” tabs as it is shown at the screen shot and rename the “MORE INFO” tab to “DESCRIPTION”. The thing is that the major facts about a product are given in the product description field. So, when “FEATURES” tab comes first at the product page, it might be confusing for a customer as he does not see the detailed information about the product at a first sight. Apriciate your assistance. Hello!

Is it possible to swap “FEATURES” AND “MORE INFO” tabs as it is shown at the screen shot and rename the “MORE INFO” tab to “DESCRIPTION”.

The thing is that the major facts about a product are given in the product description field. So, when “FEATURES” tab comes first at the product page, it might be confusing for a customer as he does not see the detailed information about the product at a first sight.

Apriciate your assistance.

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