Promokit Support Mon, 17 Jun 2019 15:50:42 +0000 Promokit SupportVenedor: Recently opened tasks https://support.promokit.eu/ FS#14871: Yellow version redbox communication Mon, 17 Jun 2019 15:50:42 +0000 we bought the Venedor theme in order to use the "yellow" version. When is it planned?
we must deliver the site as quickly as possible.
thank you so much]]>
https://support.promokit.eu/index.php?do=details&task_id=14871 https://support.promokit.eu/index.php?do=details&task_id=14871
FS#14816: Visual Composer Noé Ferrari Tue, 11 Jun 2019 15:02:17 +0000
do you think the theme is compatible with Visual Composer?

The responsive does not work on your version of revolution slider.

Does it matter if I buy it myself?

Thanks]]>
https://support.promokit.eu/index.php?do=details&task_id=14816 https://support.promokit.eu/index.php?do=details&task_id=14816
FS#14814: Big failure alerts Zaco Khaski Tue, 11 Jun 2019 14:46:39 +0000
For example when we try to go on revolution slider, please find hereby the error message.
What is happening ?
Why Vennedor is not working properly ?
Could you please check and fix ?
Thanks !

]]>
https://support.promokit.eu/index.php?do=details&task_id=14814 https://support.promokit.eu/index.php?do=details&task_id=14814
FS#14808: The Social Icons appear while I have disabled them Noé Ferrari Tue, 11 Jun 2019 08:35:23 +0000
https://dev.gumaco.ch/fr/]]>
https://support.promokit.eu/index.php?do=details&task_id=14808 https://support.promokit.eu/index.php?do=details&task_id=14808
FS#14807: Translate Footer Contact Form Noé Ferrari Tue, 11 Jun 2019 08:28:54 +0000
How to translate the texts on the contact form present on footer?

I was not able to find strings on the widget contact-form... ]]>
https://support.promokit.eu/index.php?do=details&task_id=14807 https://support.promokit.eu/index.php?do=details&task_id=14807
FS#14802: Strange issue in #si-cart nbwebas Mon, 10 Jun 2019 15:38:20 +0000
URL comida.nbwebas.com

Its a svg css problem but i can't see it.

Thanks in advance

]]>
https://support.promokit.eu/index.php?do=details&task_id=14802 https://support.promokit.eu/index.php?do=details&task_id=14802
FS#14791: Theme configuration | Hooks | Problems Everywhere Emerson Nunes Fri, 07 Jun 2019 10:16:49 +0000
I just installed this theme and i'm also new in Prestashop but i have years of experience with CMS softwares like Wordpress, etc...

I was trying to make a custom cms page and I didn't knew how to assign the custom layout from page builder to that page.

I saw on youtube some videos but I didn't manage to find some options like "module hooks" like "add shortcodes" etc....

Can you help me?

Ps: I only have 2 days to make the basic store pages. Like homepage, about us, contact us, etc...

So please, i would really aprettiante to finish this today cause tomorrow it's weekend and we have national holiday on monday.

]]>
https://support.promokit.eu/index.php?do=details&task_id=14791 https://support.promokit.eu/index.php?do=details&task_id=14791
FS#14776: Problem display of product multi page Patrick GARCIA Thu, 06 Jun 2019 08:42:37 +0000
I am developing my site currently locally. The display of the products is not done correctly. When multiple pages of products. (see attached files). The products are displayed in columns no longer in complete rows.
Thanks for your help]]>
https://support.promokit.eu/index.php?do=details&task_id=14776 https://support.promokit.eu/index.php?do=details&task_id=14776
FS#14759: Error Contact Form + delete the Fax row on contact page Christopher Laliat Tue, 04 Jun 2019 10:29:37 +0000
when i send a test message with the contact form, i receive a error message on the page, i submit a second time, the message is ok but i do not receive any email..

Other question : how can I delete the row where it is written "fax:", I have tried to erase it with the translation but there is stille the " : "

Regards.]]>
https://support.promokit.eu/index.php?do=details&task_id=14759 https://support.promokit.eu/index.php?do=details&task_id=14759
FS#14751: Custom products tab Daniele Pinazzi Mon, 03 Jun 2019 20:18:04 +0000
The first is a graphic problem: as you can see from the screenshot, the layout seems to be a little bit incorrect. Probably some CSS problem? Actually this is not so priority because at least I can use the tool and create new tabs.

The second problem is that i don't see where i can edit the content of the new tabs in my product page. The second screenshot shows that there aren't fields where i can put my customized content.

Could you help me with this?
Thanks in advanec]]>
https://support.promokit.eu/index.php?do=details&task_id=14751 https://support.promokit.eu/index.php?do=details&task_id=14751