Promokit Support Thu, 05 Jul 2018 13:35:58 +0000 Promokit Support Venedor: Recently closed tasks https://support.promokit.eu/ FS#12482: PURE CHAT pablo gonzalez Tue, 03 Jul 2018 22:26:37 +0000 Could you give me an instruction to install PureChat in the Venedor Template?

Thanks!!]]>
https://support.promokit.eu/index.php?do=details&task_id=12482 https://support.promokit.eu/index.php?do=details&task_id=12482
FS#12486: GOOGLE MAPS pablo gonzalez Wed, 04 Jul 2018 14:06:46 +0000 https://support.promokit.eu/index.php?do=details&task_id=12486 https://support.promokit.eu/index.php?do=details&task_id=12486 FS#12477: Manufacturers Carousel Óscar Méndez Tue, 03 Jul 2018 12:08:36 +0000 the Manufacturers Carousel on the home it isn't working. It show a static colum with the images.
I can't found the pk_manufacturersCarousel module on my FTP.
Please, Could you tell me how fix it?
Thanks very much]]>
https://support.promokit.eu/index.php?do=details&task_id=12477 https://support.promokit.eu/index.php?do=details&task_id=12477
FS#12478: blockcart-modal doesn't display - ajax request only when use Page Builder Profile Darkcyan Elie Henault Tue, 03 Jul 2018 13:32:13 +0000
I installed the theme on prestashop 1.7, I use the Darkcyan Page Builder Profile.

On a product when I click on add to cart button, the blockcart-modal doesn't apprear, but the product has successfully been put in the cart.
If I change the Page Builder Profile to Blue or Venedor it works, the blockcart-modal is working correctly.

I looked the xhr request on network panel of my browser and only when I'm using Darkcyan there is twice the same request, it misses the request call "ajax" that appear with the other Page Builder Profile.

I didn't change any js or php code of the theme.

I give you screenshot form the Network panel for the xhr request, and the link to my development prestashop website.
Please don't disclosed this url.

Shop url : https://labo.webcorporate.fr/alu-floors/en/parquet-ferme/20-45-plancher.html#/7-color-beige/26-chauffant-normal

I looking forward to your response,
Best regards

Thanks
Elie]]>
https://support.promokit.eu/index.php?do=details&task_id=12478 https://support.promokit.eu/index.php?do=details&task_id=12478
FS#12433: Installation error Óscar Méndez Fri, 22 Jun 2018 12:22:47 +0000 I have installed the theme on my local Prestashop but when I try to active it show me a blank screen. I have 1.7.3 version. Could be that the error?
Thanks for your answer. ]]>
https://support.promokit.eu/index.php?do=details&task_id=12433 https://support.promokit.eu/index.php?do=details&task_id=12433
FS#12197: impossible customization Valérie Winka Wed, 09 May 2018 12:52:06 +0000 Last week. I contacted you for problems activating the theme. After following your instructions, I was able to activate the theme. However today, I have no settings that I do not register. Thanks for considering my request quickly. I'm way behind the creation of the site.]]> https://support.promokit.eu/index.php?do=details&task_id=12197 https://support.promokit.eu/index.php?do=details&task_id=12197 FS#12236: About Page Builder andres tapia Tue, 15 May 2018 15:14:27 +0000 just a little question, is it possible to use page builder for other pages than Home?
Thanks
Andres]]>
https://support.promokit.eu/index.php?do=details&task_id=12236 https://support.promokit.eu/index.php?do=details&task_id=12236
FS#12256: Problems with the seller theme installation Joaquin Salvatierra Fri, 18 May 2018 11:28:38 +0000 https://support.promokit.eu/index.php?do=details&task_id=12256 https://support.promokit.eu/index.php?do=details&task_id=12256 FS#12258: Map and menu Alexandre Derive Fri, 18 May 2018 14:42:06 +0000 I’m using the 1.6.1.17 version of Prestashop, and I’ve some problems with the Venedor theme. First of all, I can’t see the map on the contact page (I’ve already put an API code). Then, I’ve inserted an image in the menu, but I can’t see it, instead there is a question mark (in the navigation, under “produits”).
Thanks]]>
https://support.promokit.eu/index.php?do=details&task_id=12258 https://support.promokit.eu/index.php?do=details&task_id=12258
FS#12303: Pk Isotope - Some products aren't displaying. Nuria Triquell Tue, 29 May 2018 15:19:01 +0000
I have some products that are on sale but they aren't showing in the tab. Also, the same happens with new products but with those if I reset the module they start showing up. Does the module have cache or something?]]>
https://support.promokit.eu/index.php?do=details&task_id=12303 https://support.promokit.eu/index.php?do=details&task_id=12303