Promokit Support Wed, 24 Jan 2018 03:32:24 +0000 Promokit Support Alysum: Recently edited tasks FS#11489: Alysum - Position of posts in Xpert blog JF Wed, 24 Jan 2018 03:32:24 +0000
How can we change the position of posts in your Xpert blog module? Can't find any option to do so...

Thanks in advance for your support,

FS#11487: Malware into your theme files Diego Tue, 23 Jan 2018 23:12:46 +0000
Google say that this leg of my store:
Contain following redirect:

I can’t find malware and I can’t able to scan it and find hacked files. Can you help me to clean and close vulnerability? Is third time that your theme was hacked and I need help to understand to solve it definitely.

FS#11486: Rest of the following image in lookbook on the side Laura Tue, 23 Jan 2018 22:52:18 +0000
I have seen that in the lookbook on the right side there is a remnant of the following image, a thin line, you see??

please see if you can remove it.
Thank you!

FS#11483: Submeniu in Flexmenu does not work leo Tue, 23 Jan 2018 09:54:49 +0000
First, I've renew my support license but still receive a message support expired ?

I have an issue with the flexmenu.

I try to add submenu items to the flex menu which must link to new CMS pages. So after I go to my flexmenu items and select change I try to select main and the red button but nothing happens ? See screendump.

I've already read al toppics and all solutoins you give but it was already configured well on my site. So the rights on folders and files are oke and I've also seen the video and when I do the same this still not works.

Is it possible to fix this with priority.

Kind regards,


FS#11479: Flex menu limit to 41 items? anthony Mon, 22 Jan 2018 14:50:05 +0000
somehow my previous ticket got deleted? Flex menu has a weird limit of 41 items listed in the main section. I'm trying to list my brands (around 70) and I can't add more than 41. the other ones get removed from the menu after I save.]]>
FS#11475: Modal content is empty on checkout page anthony Mon, 22 Jan 2018 11:39:35 +0000
when I click on the terms and service ( on checkout page it opens an empty modal box. the link it's supposed to display has the following content

FS#11470: Consulta SQL incorrecta Table 'db1.ps_xipposts' doesn't exist Brainhole Studio Sat, 20 Jan 2018 02:39:31 +0000
Consulta SQL incorrecta
Table 'db1.ps_xipposts' doesn't exist

FS#11482: FlexMenu: hide sub-categories JF Tue, 23 Jan 2018 05:50:42 +0000
When adding a category to a menu using Flexmenu, it automatically adds all sub-categories to the menu as well, which can create a very cluttered menu. Is it possible to add only the categories, without the FlexMenu module adding all included sub-categories?

Thanks in advance for your support,

FS#11481: Ad more fields to the form Moisés Bernal Mariscal Tue, 23 Jan 2018 00:51:01 +0000
FS#11473: Change Products Link Ali Kasap Mon, 22 Jan 2018 08:22:23 +0000
I am changing each products links for better SEO result on google. However, when I change it, it is giving error. How I can fix this? What should I do? I changed only for category. Home Decor - Wall Plates. When it gives error, I stopped and writing you. Thank you. ]]>