• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Alex
  • Private: No
  • Open Date: 02.12.16, 13:13
  • Opened by: Nawaf
  • Closed by: Alex
  • Closed on: 31.01.17, 14:56
  • Reason: Closed
  • Comment: Glad to help!

Ticket #10085 - Regarding the theme translation

Hi,

We are facing some translation issues. the site should be in Arabic and English. I’ve attached some images for the issues that we’ve noticed in this regards.

(1)

my account, wish list and compare list remains in english
the line in the red box is not properly translated
half of the box behind the english disappear
the word اللغه means language which doesn’t make sense. it should be Arabic or العربية or اللغة العربية

(2)

the whole home page remains the same in english as you can see everything remain in english. However, I think that this can be translated by translating the module. so I need to translate the module but I didn’t translate modules before so I would appreciate it if you can guide me with that (tell me how do I translate the modules) and tell which modules I need to translate to fix these issues. Finally, is it easy to do so ?

(Screenshot_2016-12-02-13-40-52)

As you can see when i try to view the website from my mobile phone the basket go over the menu and the whole thing looks wrong

Best Regards

Comments

Alex 02 Dec 2016, 23:49

Hi.
1),2) I suppose Prestashop doesn’t translated well on Arabic. Our theme doesn’t translated to this language. You should translate it manually.
Localization>Translation>Installed modules>Our theme, your language
Localization>Translation>Front office>Our theme, your language
Localization>Translation>Fields>Our theme, your language

Here is manual how to work with the translation in Prestashop http://www.leotheme.com/blog/prestashop/272-how-to-translate-prestashop-1-6-theme-and-modules.html

3) Give me please the link to the site

Nawaf 05 Dec 2016, 09:38

Hi,

thank you for the translation guide I will take a look at it. Regarding the last (3) screenshot here is a link to the website http://arabzon.net/

Regards

Alex 05 Dec 2016, 12:43

Hi.
3) Add please the fix to the CustomCSS 

/* cart block mobile fix */  
@media (max-width: 767px) {
  #main-nav-container .cart-section {top: 0}
  #main-nav-container #search_block_top .form-control {width: 200px}
  #main-nav-container #search_block_top {width:270px}
}
@media (max-width: 479px) {
  #main-nav-container .cart-section {right:5px}
  #main-nav-container #search_block_top {width:240px}
}
Nawaf 06 Dec 2016, 19:50

Hi

thank you for your help we are working on the translation and testing the theme now. I’ve attached a screenshot for an issue with the twitter module. after we’ve configured it to be linked to our account it looks like this there is white space between the twitter module and the footer

Alex 07 Dec 2016, 11:23

Hi. It’s ok it’s our design look ;)
But if you want to see this icon whole you can add this code to the CustomCSS 

#page #twitter_block .tweet-bird {bottom: 0}
Nawaf 07 Dec 2016, 11:52

Dear Alex

I’ve attached screenshot to explain what I mean.

1- in the your demo site (http://venedor.promokit.eu/en/) the twitter module seems right and it is positioned properly. however, in the our wesite the is white space between the twitter module and the footer.

2- your demo site seems zoomed in but our website is zoomed out if you focus on the upper menu where the search bar is in your website it looks great but on our website in is very close the browser bar. I would like to know how to make it like yours.

Best Regards

Alex 07 Dec 2016, 12:50

1) Oh yes I see your issue.
CustomCSS 

.footer-container {margin-top: 30px}

2) CustomCSS 

#main-nav-container.sticky .container {margin-top:10px}
Nawaf 07 Dec 2016, 12:59

Dear Alex,

First, I would like to apologize for the last comment I re-entre the previous comment again by mistake.

I’ve attached a screenshot from the site, the seconed issue has been resolved and the space is great. However, the first issue regarding the twitter module it still exist nothing happens.

best regards

Alex 07 Dec 2016, 13:07

Please change 

.footer-container {margin-top: 30px}

to this one 

#page .footer-container {margin-top: 30px}
Nawaf 07 Dec 2016, 13:16

Hi,

I’ve tried to replace the code to the new one (#page .footer-container {margin-top: 30px}) but nothing happened. the issue remains.

Regards

Nawaf 07 Dec 2016, 13:17

Dear Alex,

I’ve changed the value from 30 to 0

#page .footer-container {margin-top: 0px}

and now it is working fine.

thank you for your help appreciate it

bet regards

Alex 07 Dec 2016, 13:21

Yes. My fault. There should be 0. :)

Nawaf 08 Dec 2016, 11:55

Dear Alex,

I have an issue with the single product Carousel.
As you can see the featured products are showing in the isotope but no products in the featured section

Kind Regards

Alex 09 Dec 2016, 10:01

Hi.
Give me please accsess to the BO https://support.promokit.eu/index.php?do=myprofile
Also I’ve found bug on the sitemap page. Apply please this fix https://support.promokit.eu/index.php?do=details&task_id=10090

Nawaf 09 Dec 2016, 10:06

Hi

Unfortunately the website is under maintenance now we are in the process of moving our site to a new more powerful server. it will take between 24-48 hours. any changes we do to the website now will not take effect. I will get back to you after we finish moving the site. sorry for the inconveniences.

Kind Regards

Nawaf 13 Dec 2016, 21:19

Hi,

I’ve updated my profile. you can see the information you need to access the website. I put the BO URL instead on the shop URL and the shop URL instead on the BO URL since I am not allowed to edit the shop url. I will be waiting for your reply regarding the issue.

Moreover, We’ve noticed that when we click on the color filter it is not working but the other filters (ex. size) are working properly. I think there is an issue with your theme you can take a look at the attachment. (you will find the test products in Electronics & Computers > Computer & Accessories). Moreover, we’ve tried to use the color filter from the our website mobile application that is licked to our site and the filters work properly. after testing the issue we’ve concluded the the issue is because of your theme.

Note: please do’nt uninstall the theme etc. since we’ve third party modules that are installed and we’ve paid the developer of those modules in order to configure those modules to work properly on your theme and the icons of those modules to be visible so altering the theme in any way might result in reseting the changes so we’ll have to do this again.

waiting for your reply

Best Regards

Nawaf 13 Dec 2016, 21:46

Sorry I’ve forgot to attach the images

You’ll find all the images here

Best Regards

Nawaf 14 Dec 2016, 13:59

Hi Alex,

We are waiting for your reply regarding the issue. Moreover, We’ve an issue with some modules (for example Instagram feed and the banner) why disable those to modules but after a few days they are enabled again and showing on our homepage.

Kind Regards

Alex 14 Dec 2016, 15:24

why disable those to modules but after a few days they are enabled again and showing on our homepage. I hear such issue for the first time :D
How do you disable it? Via Theme Settings? Try disable on the Modules page

Nawaf 14 Dec 2016, 15:29

Hi,

yes I disabled the modules from the modules page. However, it is not very important since we will not use those modules. I disable the modules for now if the modules become enabled again I will uninstall the modules and that should do it. the important issues are the issues that I’ve specified in the previous replies which is about the features module and the color filter.

Kind Regards

Alex 14 Dec 2016, 22:42

Our developer soon will try to help with the Color filter issue

Nawaf 19 Dec 2016, 01:40

Dear Alex,

It had been 4 days since you’ve told me that you’ll look into the problem. is there any new updates ?

Marek 19 Dec 2016, 12:11

Hi Nawaf.
Sorry for the delay. I’m working on the issue right now

Marek 19 Dec 2016, 13:15

Now it should work. Could you please check it out?

Nawaf 19 Dec 2016, 13:31

Dear Alex,

thank you the color filter is working now I’ve just tested that but the featured items issue still exist.

Marek 20 Dec 2016, 11:18

Hi.
But it works for me
media.promokit.euscreenshotsscreencloudscreenshot20161220_111823.jpg

Nawaf 20 Dec 2016, 12:07

Dear Alex,

I think you’ve misunderstood me. The issue is not with the featured products. it is also not with he isotope module. the issue is with the single product carousel which appears on our homepage under the module in screenshot you’ve sent for me (featured products. the new products etc works just fine).

Please take a look at the screenshot that I’ve attached.

Marek 21 Dec 2016, 12:52

Now it should be ok.