- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Alex
- Private: No
- Open Date: 04.01.17, 18:10
- Opened by: andrea
- Closed by: Marek
- Closed on: 08.02.17, 23:38
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #10131 - column in product page
I didnt know why, but the right columns disappear in my product page.
I also get this error: Uncaught Elements not found (in js console)
Comments
Sorry for waiting.
Download the PS archive, copy the default theme folder prestashop_1.6.1.10.zip\prestashop\themes\default-bootstrap\ into your site/themes
And after that please check the issue with the default PS theme. Here how to do that:
http://media.promokit.eu/support/description/switch-to-default.jpg
Back-office>Preferences>Themes>Adv Settings>Directory, default-bootstrap (you won’t loose any information by switching with such way)
Please don’t hate me, but this doesn’t works: http://brunocenere.com/it/13-borse-pelle
I can also use full-width, without any columns if it is easier
Hi. I don’t hate you :D It’s ok. Don’t worry. If you have some problem it’s my job to help. ;)
Did you recover the default PS theme folder as I asked you in previous message? Did you check the issue in the default theme?
Yes I have tried to change path to default-bootstrap, but didn’t works.
When I change the path all the site become messed up.
I have update my personal information with ftp user/pass
thanks
The reason is your settings in the Positions https://www.screencast.com/t/wajYeF2sMVcs