• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 22.02.17, 07:29
  • Opened by: Radek Pokora
  • Closed by: Marek
  • Closed on: 08.03.17, 11:34
  • Reason: Closed

Ticket #10252 - Template optimization

Hi,

I am having a bit of trouble with your theme and one of my custom modules. The problem is that if I use your theme and module together I can not go to next page on product list in any of the categories on my website. I was trying to find out what the problem is and I have figured out that if I use the default “category.tpl”, everything works fine. The problem is that I would like to use your custom theme, since it is much better looking.

You can take a look here - http://beta.chrome-galaxy.cz/cs/108-audio-komunikace or http://beta.chrome-galaxy.cz/cs/interkomy/3300-cellularline-interphone-f5mc-twin-pack.html

You can see that the template is all kinds of wrong :D I was trying to repair the theme but I am not that good at coding. So I would like to ask you guys if you could help me with my problem :)

Thanks,
Lukas

Comments

Marek 22 Feb 2017, 12:12

Hi Radek.
I can’t connect to your server through FTP

Response: 	530 Login incorrect.
Error:        	Critical error: Could not connect to server
Radek Pokora 22 Feb 2017, 13:31

I do not know what is wrong, I checked the login information and I was able to log in..

I have attached pictures of the problem. On one picture I am using default “category.tpl” and on the other one I am using alysum “category.tpl”.

Marek 22 Feb 2017, 13:32

Yes, I understand, but I need access to theme files to try to fix that

Radek Pokora 22 Feb 2017, 13:53

Ok, I have figured out what the problem is.. There is a GEO location protection on our FTP server, if you could tell me where are you from I will add your country to the list of allowed countries..

Marek 22 Feb 2017, 13:58

Poland

Radek Pokora 22 Feb 2017, 14:03

I have contacted support and you should be able to log in now.. I am sorry for this complication :)

Marek 22 Feb 2017, 14:04

No problem :)

Marek 22 Feb 2017, 14:12

Is this correct path to the theme? /sub/beta/themes/alysum

Radek Pokora 22 Feb 2017, 14:12

Yes

Marek 22 Feb 2017, 14:21

May I upload original Alysum theme?

Radek Pokora 22 Feb 2017, 14:24

Yea, no problem

Radek Pokora 23 Feb 2017, 07:59

Hi Marek,

I have quick question for you, I was thinking about that problem with Alysum theme and that custom module. And I have an idea, I removed the pagination and set the max products per page to 100, this was I am able to use the custom filter to show all of my products and at the same time use your custom theme. My question is if you guys have module, or would be able to make a module or some modification in code in order to have a button at the end of the page to „show more products“ instead of loading next page (see attached picture). The idea is that the customer will not have to load next page and I am guessing that it could fix my problem.. What do you think?

Marek 23 Feb 2017, 11:36

Hi Radek.
1. That’s good idea, but require some time to implement it. Unfortunately I don’t have time for that right now.
2. I just uploaded original Alysum theme, and enable it. Please check out is everything fine now? http://beta.chrome-galaxy.cz/en/72-bryle

Radek Pokora 23 Feb 2017, 11:44

It looks good but the proble is still there. Maybe I explained it wrong, I need your theme to work with my custom module. The problem is that if I use the custom module to find products and then try to go to next page it gets stuck on loading.

You can see it on the same page http://beta.chrome-galaxy.cz/en/72-bryle - Just select any option from the filter and try to go to page 2.

For now I fixed this problem by showing 100 products per page, but this solution is only temporary. I am not really that good at coding, so I am unable to fix this problem. I was hoping that you guys would be able to fix this problem somehow.

Marek 23 Feb 2017, 11:53

yes, I remember about major problem, I just asked you to check out if everything fine. Now I’ll try to make your module work

Marek 23 Feb 2017, 12:34

I think it works fine now, but I’m not sure. Please check it out

Radek Pokora 23 Feb 2017, 12:42

I am still stuck on loading.

Maybe some changes would have to be made with the module. I saw that there are some .tpl files in filterproductspro, see pic.

Marek 23 Feb 2017, 12:44

It works fine for me. Try to check that in another browser, or clear cache and cookies of your current one

Radek Pokora 23 Feb 2017, 13:15

That is weird, I tried three browsers and my phone and everytime I choose something from the filter and then try to go to next page, it gets stuck.. :/

Also there is this weird message in logs, see pic. Do you have any idea what it could mean?

Marek 23 Feb 2017, 13:19

Ok, I’ll try to figure out what’s wrong

Radek Pokora 02 Mar 2017, 09:58

Any update? :)

Marek 02 Mar 2017, 10:57

Sorry for the delay.
As I can see the module is disabled now, Could you please enable it?
media.promokit.euscreenshotsscreencloudscreenshot20170302_105743.jpg

Radek Pokora 02 Mar 2017, 11:04

I have moved the module, we are close to releasing the website..
The module is available here http://beta.chrome-galaxy.cz/cs/30-ducati

So far I have fixed the problem by having 300 products per page.. In most cases we have around 100 products in one category, so it should be OK for a few days :D

Marek 02 Mar 2017, 11:08

Yes, I see now.

Marek 06 Mar 2017, 10:33

Hi Radek.
I have tried several solutions, but unfortunately without any result.

Radek Pokora 08 Mar 2017, 10:38

No problem Marek. I decided to remove that stupid filter :D You can close this thread.
Thank you for you help ;)