- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 02.03.17, 11:06
- Opened by: Kévin Boucaud
- Closed by: Marek
- Closed on: 06.04.17, 09:40
- Reason: Closed
- Comment: Glad to help!
Ticket #10273 - Getting in cart on mobile version
Hi,
We’ve been having a problem with the fact of going in the cart on mobile version. When we do touch the icon, the cart is on his way to show (sliding) but for that we’ve got to maintain it (for showing all cart products), but finally don’t show up. Instead of that we would like to go directly in the cart just by clicking once on the icon, is that clear enought ? is that possible to change it for us please ?
Thanks in advance.
Best regards
Comments
Hi Kevin
But you have there big button “checkout” to go to the cart, isn’t it?
Hi,
On the homepage there is only the icon on the top, which is much easier for customers, but the sliding part is not nice. (file joined)
Ok, so I can disable dropdown and leave just a link to cart page, right?
Yes please ! Is that possible to add a button too on mobile version like you said ?
Yes, it’s possible. Give me a time, I’ll do that today
Now it should be ok
The dropdown slide is still on, on the modbile view, so It don’t work.
Try to clean your browser’s cache
Once again, still the same…
Look at this video. This is how it works for me:
https://www.dropbox.com/s/8qvg2ghnx9clmqb/cart.mov?dl=0
Thanks but your vidéo doesn’t look to be on a phone, I’m only speaking for mobile display. Are we speaking about the same thing ?
Sorry, now I see. It should be ok now
No problem Thanks. So could you get it back for the tab and desktop view please ? Dropdown on for them, and off for mobile.
I already did that
Hi,
How things are going ?
What do you mean? the issue is not solved yet?
Indeed it’s not, because the purpose was to disable the dropdown cart on mobile. But it’s still on.
Yes, now I see. Now the link is working on mobile devices
It doesn’t seem to be like you say according to us… When you go through our site on a mobile phone, you can’t access the cart just by click one time one the button. The customer has to wait the cart to dropdown (and see by that way the content).
Could you please send us a vidéo in which it works the way you say please ? ‘Cause it doesn’t for us, even after having clear out the cache.
Thanks in advance.
Here is my video: https://www.dropbox.com/s/filj797dkagdmyw/File%2005-03-2017%2C%2011%2008%2057.mp4?dl=0 Tested on two phones (Android and iPhone)