• Status: Waiting on customer

FS#10275 - Loading speed and responsive version.

Hi,
Im having problems with my loading speed and responsive version. Is there any suggestion on what should I do to better the loading speed and to fix how the page should behave in responsive?
Thank you so much.

This ticket does not depend on any other tickets.

Marek (marek)
Thursday, 02 March 2017, 22:27 GMT+1
Support Team

First of all you need to compress your images. Total homepage weight is 23Mb, it's incredibly high.
Look at this screenshot too see images weight:
media.promokit.euscreenshotsscreencloudscreenshot20170302_222543.jpg

Since you will compress your images we will move to the next step to make it work faster

Juan (j.s.rivera)
Thursday, 02 March 2017, 22:29 GMT+1

Alright, I'll get on it.

Mind telling me where to find that list of image size so I can see which need editing?

Marek (marek)
Thursday, 02 March 2017, 22:34 GMT+1
Support Team

In google chrome you can go to "View" > "Developer" > "Developer Tools" and click "Network" tab
media.promokit.euscreenshotsscreencloudscreenshot20170302_223329.jpg

Juan (j.s.rivera)
Wednesday, 15 March 2017, 19:59 GMT+1

Hi Marek,

Ive compressed the pictures like you said and the total page weight should be way less.

What should I do next for the page to start loading faster and the responsive version to work properly?

Marek (marek)
Wednesday, 15 March 2017, 21:49 GMT+1
Support Team

Next step is to use cache plugin for wordpress.
Here is detailed manual how to configure it http://hoki.promokit.eu/documentation/#!/performance But this step recommended to start since you will finish to configure your website.

Juan (j.s.rivera)
Wednesday, 15 March 2017, 22:12 GMT+1

Should I download this? Because the performance tap doesn't show up on my wordpress admin menu.

And another question. Running the site through google page insight it says the JS should be compressed.. Is this posible or will it affect in anyway?

Marek (marek)
Wednesday, 15 March 2017, 22:26 GMT+1
Support Team

Yes, you need to install that plugin. Go to Plugins and just find it in search bar http://awesomescreenshot.com/09569m8def That plugin will solve the issue with uncompressed JS

Juan (j.s.rivera)
Wednesday, 15 March 2017, 23:28 GMT+1

About the JS it says in the manual you sent, that this option "Minify" will be used with cloudfare and not W3.

Should I download this plug in as well?

Juan (j.s.rivera)
Thursday, 16 March 2017, 00:07 GMT+1

I found it..
Can I ask your opinion on something:
You think its a good idea to pay for the upgrade for the W3? does it really make it that much faster?

Marek (marek)
Thursday, 16 March 2017, 10:19 GMT+1
Support Team

I didn't use paid vesrion, so I can't compare.
But there are a lot of options available in free version, and it should be enough for the first time

Juan (j.s.rivera)
Thursday, 16 March 2017, 14:41 GMT+1

Hi Marek,

Thanks for giving me your opinion.

I have enable cloudfare and did all that you told me on the performance tab.

I feel the page could load a bit faster. can you check it out and tell me what you think?

Also wanted to ask you about the responsive version cause its not working properly.

Juan,

Marek (marek)
Thursday, 16 March 2017, 20:34 GMT+1
Support Team

Yes, it works faster, but still not fast.
As for me, the best way is to remove some elements from homepage, because it's still to heavy.

Juan (j.s.rivera)
Thursday, 16 March 2017, 20:56 GMT+1

Ok.
Ill work on the homepage elements.

Can you tell me how can I make the responsive version work better.

Marek (marek)
Thursday, 16 March 2017, 20:57 GMT+1
Support Team

What's wrong with responsive?

Juan (j.s.rivera)
Thursday, 16 March 2017, 23:41 GMT+1

All the content is showing up wrong.

you can check out the homepage and you'll see the titles are not responsive in the category grid and the menu is not working. On the shop the widgets are not showing up on the arrow tab like the demo and the single product page is not showing up as it should. Its messy.

Maybe you can check it out and let me know?

Juan,

Juan (j.s.rivera)
Tuesday, 21 March 2017, 15:57 GMT+1

Hi Marek..
Csn you help me?

Marek (marek)
Tuesday, 21 March 2017, 22:06 GMT+1
Support Team

Sorry, I missed this ticket. I'll try to help you with that tomorrow

Marek (marek)
Wednesday, 22 March 2017, 10:35 GMT+1
Support Team

Something wrong with your website. Please check it out

Juan (j.s.rivera)
Wednesday, 22 March 2017, 15:10 GMT+1

DOn't know what happened.. it was working just fine yesterday night.

I can get into the admin page in wordpress but the actual page wont load.

Any idea of what can I do?

Marek (marek)
Wednesday, 22 March 2017, 15:15 GMT+1
Support Team

It works fine for me now. I didn't touch anything

Juan (j.s.rivera)
Wednesday, 22 March 2017, 15:15 GMT+1

I was about to write the same to you.

Juan (j.s.rivera)
Wednesday, 22 March 2017, 21:05 GMT+1

Hi Marek,

Wanted to know if you ha the time to check things out?

Marek (marek)
Wednesday, 22 March 2017, 21:07 GMT+1
Support Team

Yes, I'm here, and back to you as soon as I'll finish one critical ticket. Today :)

Juan (j.s.rivera)
Wednesday, 22 March 2017, 21:16 GMT+1

Dont worry.. Im aware youve helped me plenty

Marek (marek)
Wednesday, 22 March 2017, 21:18 GMT+1
Support Team

Thank you for understanding

Marek (marek)
Wednesday, 22 March 2017, 23:04 GMT+1
Support Team

Responsive version should be much better now. Please check it out

Juan (j.s.rivera)
Thursday, 23 March 2017, 19:28 GMT+1

Hi Marek,

Yes, its working better but I still see some details that maybe you can help me with.

On the single product page things are a bit mixed around. Im sending you a couple of screenshots from my page and your demo so you can see he difference. On your the product pics appear bigger and the description appears below it. Also the rating tab looks like its overlapping.

Juan (j.s.rivera)
Thursday, 23 March 2017, 20:56 GMT+1

Sorry Marek,

I forgot to mentioned that the menu is also showing up wrong. its showing up incomplete.

Marek (marek)
Friday, 24 March 2017, 12:00 GMT+1
Support Team

Hi Juan.
single page issues has been fixed
Regarding menu it looks fine for me:
media.promokit.euscreenshotsscreencloudscreenshot20170324_120014.jpg

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