• Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 05.08.17, 18:43
  • Reason: Closed
  • Comment: Glad to help!

FS#10297 - Demo Product problem (503)

HI,

I was about to import the demo content to the Hoki theme.
I receive an error message> Error: Service Unavailable (503)

Thank you,
Barna.

This ticket does not depend on any other tickets.

Marek (marek)
Monday, 13 March 2017, 10:34 GMT+2
Support Team

Hi Barna.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP and admin panel

Barna Szocs (szocsbarna)
Monday, 13 March 2017, 13:04 GMT+2

I hope, I filled out all correctly :)

Thank you,
Barna.

Marek (marek)
Monday, 13 March 2017, 13:27 GMT+2
Support Team

I have access to your admin but not to your server via FTP

media.promokit.euscreenshotsscreencloudscreenshot20170313_132726.jpg

Barna Szocs (szocsbarna)
Monday, 13 March 2017, 13:45 GMT+2

I missed the @-part / really sorry.
Now it has to be working...
Thank you.

Marek (marek)
Monday, 13 March 2017, 14:00 GMT+2
Support Team

Yes, now it works.
Now please tell me which demo you tried to import

Barna Szocs (szocsbarna)
Monday, 13 March 2017, 14:01 GMT+2

OK,

the Hoki/pharmacy - the last one.

Marek (marek)
Monday, 13 March 2017, 14:02 GMT+2
Support Team

Ok, I'll try to import and let you know the result

Marek (marek)
Monday, 13 March 2017, 14:15 GMT+2
Support Team

I just tried to use native wordpress import tool, but it gives the same error 505
http://awesomescreenshot.com/03b69j2e50 Could you please ask your hosting provider about such issue, they should know more about that

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