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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 05.08.17, 18:43
  • Reason: Closed
  • Comment: Glad to help!

Ticket #10297 - Demo Product problem (503)

HI, I was about to import the demo content to the Hoki theme. I receive an error message> **Error: Service Unavailable (503)** Thank you, Barna.

This ticket does not depend on any other tickets.

Marek (marek) 13 Mar 2017, 10:34

Hi Barna. Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP and admin panel

Barna Szocs (szocsbarna) 13 Mar 2017, 13:04

I hope, I filled out all correctly :) Thank you, Barna.

Marek (marek) 13 Mar 2017, 13:27

I have access to your admin but not to your server via FTP {{http://media.promokit.eu/screenshots/screencloud/screenshot20170313_132726.jpg}}

Barna Szocs (szocsbarna) 13 Mar 2017, 13:45

I missed the @-part / really sorry. Now it has to be working... Thank you.

Marek (marek) 13 Mar 2017, 14:00

Yes, now it works. Now please tell me which demo you tried to import

Barna Szocs (szocsbarna) 13 Mar 2017, 14:01

OK, the Hoki/pharmacy - the last one.

Marek (marek) 13 Mar 2017, 14:02

Ok, I'll try to import and let you know the result

Marek (marek) 13 Mar 2017, 14:15

I just tried to use native wordpress import tool, but it gives the same error 505 http://awesomescreenshot.com/03b69j2e50 Could you please ask your hosting provider about such issue, they should know more about that