• Status: Waiting on customer

FS#10356 - Issue on checkout page

kindly solve these problem
www.pkkart.com

This ticket does not depend on any other tickets.

viraj (viraj)
Thursday, 06 April 2017, 16:47 GMT+2

see this video

Marek (marek)
Thursday, 06 April 2017, 22:23 GMT+2
Support Team

Hi Viraj.
I have checked twice from different platforms and browsers, and I don't see any issues with checkout. You can even see my orders.
What browser do you use?

viraj (viraj)
Thursday, 06 April 2017, 22:24 GMT+2

Prob

viraj (viraj)
Thursday, 06 April 2017, 22:31 GMT+2

Problem has been solved however still not able to click product data like inventory general and many options

viraj (viraj)
Thursday, 06 April 2017, 22:34 GMT+2

When edit my product detail and add a new product

Marek (marek)
Thursday, 06 April 2017, 22:35 GMT+2
Support Team

But that is back office issue, not theme's

viraj (viraj)
Wednesday, 19 April 2017, 22:12 GMT+2

Hello Marek,

I am not able to add a variable product.

Can you please check as I have checked console and there is some issue.

viraj (viraj)
Wednesday, 19 April 2017, 22:29 GMT+2

I am getting this error in my console:

Uncaught Error: Option 'ajax' is not allowed for Select2 when attached to a <select> element.

Marek (marek)
Thursday, 20 April 2017, 12:02 GMT+2
Support Team

Hi Viraj.
Give me a link to the product with described issue, because all works fine for me

viraj (viraj)
Thursday, 20 April 2017, 20:57 GMT+2

Hello,

All products are variable products.

You select any product, click on attributes and see the magic. It will just load, I am not able to add the variation.

viraj (viraj)
Thursday, 20 April 2017, 21:01 GMT+2

Yes it is sorted.

viraj (viraj)
Wednesday, 26 April 2017, 23:48 GMT+2

Hello,

The issue is coming again. Existing products which are already been added works fine. But today when I tried to add new products it is not working. Can you please help as I am stuck and cant add any products i.e variable products.

Regards,
Viraj

Marek (marek)
Thursday, 27 April 2017, 10:47 GMT+2
Support Team

Yesterday I have added some products to the cart. Today I have tried to add more products and all works fine.
How can I reproduce the issue?

viraj (viraj)
Thursday, 27 April 2017, 11:52 GMT+2

You try to add products from the backend.
Go to attributes and select jeans or something.

You wont be able to select variation or something.

I am not able to add variable product from the backend.

Please try.

Marek (marek)
Friday, 28 April 2017, 11:11 GMT+2
Support Team

As I can see the issue is coming from Ultimate Addons for Visual composer
media.promokit.euscreenshotsscreencloudscreenshot20170428_111113.jpg

viraj (viraj)
Friday, 28 April 2017, 13:53 GMT+2

Hello,

What should we do then? If I deactivate that plugin will it affect my layout or something?
Please guide me properly so that I can take appropriate steps.

Regards,
Viraj Parikh

Marek (marek)
Friday, 28 April 2017, 14:42 GMT+2
Support Team

Try to deactivate it and check if the issue still persist

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