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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 28.04.17, 12:21
  • Reason: Closed
  • Comment: Glad to help!

FS#10364 - Error Price in Product Page

Hi,
I have some problem in product page, I think the file product.js doesn’t calculate price well.
It’s seems to add some cents to product’s price. Can you verify this or help me to solve problem?
Thank you

This ticket does not depend on any other tickets.

Paolo (paolossum)
Tuesday, 11 April 2017, 16:10 GMT+1

To let you understand what I mean, please take a look at the attached files

   creattiva_price_error.JPG (54.3 KiB)
   creattiva_price_error_not_in_... (70.3 KiB)
Marek (marek)
Tuesday, 11 April 2017, 16:21 GMT+1
Support Team

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP and back office

Paolo (paolossum)
Wednesday, 12 April 2017, 14:00 GMT+1

Done!
Please take a look to the product named Biokap® Spray Ritocco

   error_mandragora.JPG (61.4 KiB)
Marek (marek)
Thursday, 13 April 2017, 11:45 GMT+1
Support Team

Hi Paolo.
product.js file has been updated. Now it should work

Paolo (paolossum)
Thursday, 13 April 2017, 12:02 GMT+1

Thank you sooooooooooooo much.
Can you please let me know which files did you modify?

Marek (marek)
Thursday, 13 April 2017, 12:02 GMT+1
Support Team

product.js

Paolo (paolossum)
Thursday, 13 April 2017, 15:20 GMT+1

Hi,
there is a big problem with product page after your intervention.
The page does not show the products in Tab accessories.

Can you solve it please?

   STEP1_mandragora_error_new.JPG (54.2 KiB)
   STEP2_mandragora_error_new.JPG (24.3 KiB)
Marek (marek)
Friday, 14 April 2017, 11:27 GMT+1
Support Team

Strange issue. Now it should be fixed

Alexandra (Alexandra)
Thursday, 20 April 2017, 22:44 GMT+1

Thanks

Paolo (paolossum)
Friday, 28 April 2017, 11:10 GMT+1

Hi,
I have some else issues with accessories.....they appear in the bottom of details tab when page is loaded but they disappear when you click on appropriated tab (accessories tab) and after you come back on Details tab.

Please take a look to this link to understand what I mean.
http://www.erboristeria-online.eu/nature-s/arga-capelli/99-arga-oro-puro-olio-capelli-60150915.html

Marek (marek)
Friday, 28 April 2017, 11:22 GMT+1
Support Team

Hi Paolo.
Could you please take a screenshot of the issue? because I don’t see that

Paolo (paolossum)
Friday, 28 April 2017, 11:27 GMT+1

Hi Marek,
this is the screen shot when page is load.
If you go down in details tab you can see the accessories, but if you go to accessories tab and come back to details tab they desappear.

   error_mandragora_accessories.... (61.4 KiB)
Marek (marek)
Friday, 28 April 2017, 11:59 GMT+1
Support Team

I have added a fix, but you need to clear cache to make it work

Paolo (paolossum)
Friday, 28 April 2017, 12:04 GMT+1

Thanks Marek,
I’ve cleaned the browser and presta cache but I don’t see any changes

Marek (marek)
Friday, 28 April 2017, 12:05 GMT+1
Support Team

Ok, try to add this css to fix the issue:

.page-product-box-acc {visibility: hidden;}
.act-access .page-product-box-acc {visibility: visible;}
Paolo (paolossum)
Friday, 28 April 2017, 12:09 GMT+1

Thanks, it works!

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